Fantastic. Underpromised and over delivered. Told it would take 8 weeks, done in 5. Delivery service did a great job. Communication from start to finish was excellent. One of the best transactions I have ever had with any furniture company or internet organization. Available for questions during the entire transaction, including after the delivery. Jim and his grip are the way other firms Could learn from. THANK YOU Bruce Bade
In August of 2000 I purchased 2 Nadene sofas and a large chair with ottoman upholstered in Capri Mushroom by Palliser. Everyone that compliments my furniture I let them know it's close to 13 years old. The furniture was delivered as promised with white glove service. The fact that this furniture has stood up to our many (6) dogs, and grandkids lead me to find your website to write this comment. The furniture is still beautiful and looks like new, once I finish cleaning it. I've only cleaned them completely twice in the 13 years I've had them both times after a huge stay-over after the holidays. I don't have adjectives that are adequate enough to describe the quality and beauty of this furniture. To top it all off the price for everything was what I expected to pay for one piece $4000. Thank you LeatherShoppes.com for your excellence. I highly recommend you and Palliser furniture. And, yes, you can use my name. Sincerely, Carmen A Cancel Wesley Chapel, Fl
Really like the furniture. Thanks
Love the sofa, very comfortable and looks great! First time buying leather sofa, so wish had known that pillows could not be turned over for even wear! Delivery was great!
We ordered two leather sofa's from leathershoppes.com and saved $500.00 over our local furniture stores. Sofas were delivered within the suggested time frame, and the delivery went very well. Delivery people were very courteous and efficient. Overall, this was a great purchase experience
Ken W .
Absolutely love the Charleston eight-piece Leather reclining Sectional. It's perfect, and we have no complaints and no regrets. The leather is soft and gorgeous and matches the leather swatch perfectly. The quality actually exceeded my expectations. It arrived will wrapped and the delivery guys were very professional. I think it was an extremely good bargain money-wise and I would not hesitate to purchase from the Leather Shoppes again.
Loved the sectional. It is beautiful and fits perfect in our area. Very comfortable. A great couch for watching TV and it holds the entire family
The delivery team was great and my compiments to the Leathershoppes and Lucy for a job well done!
THIS WAS THE FIRST TIME I ORDERED SUCH AN ITEM AS FURNITURE ON THE INTERNET. I AM PLEASED HOW IT HAS TURNED OUT. MY ONLY NEGATAVE COMMENT IS THE DELIVERY WINDOW, AS ONE TO TWO DAYS DELIVERY WINDOW REQUIRED THAT I HAVE TO PLAN NOT TO LEAVE THE HOUSE FROM MORNING TO DUSK IN ANTICIPATION OF DELIVERY OR ASK A NEIGHBOR TO STAND IN WHILE I GO OUT FOR GROCERIES..
I am so happy with my purchase from Leathershoppes! The furniture is beautiful and came sooner than expected. The customer service is excellent and I felt like they really cared/valued me as a customer. I would definitely use you all again in the future or recommend to a friend. Thank you so much!
VERY HAPPY WITH THE PRODUCT. EVERYTHING WAS 100%. VERY GOOD SERVICE AND EXCELLENT QUALITY. THE DELIVERY /ASSEMBLY WAS DONE FIRST CLASS. ONLY ONE SMALL COMPLAINT, IT TOOK NEARLY THREE MONTH FOR DELIVERY FROM THE DAY OF ORDER. EARLY STAGES MENTIONED 4 TO 6 WEEKS DELIVERY. WOULD PURCHASE AGAIN AND RECOMMENT TO OTHERS
The leather recliner was all I hoped it would be and more - quality construction, color true to picture, smooth reclining operation, comfortable seating and an overall great looking piece of furniture. Ordering and delivery was a seamless process with superb customer service. Truly a pleasure, thank you!
We were nervous about ordering; whether the company was reputable, if we would get the exact items ordered, what they would look like when they got to our home. However, we were quite pleased with the whole experience. Leather Shoppes kept in touch with us all from the moment we ordered to the delivery. The delivery personnel were great also. We wouldn't hesitate using Leather Shoppes in the future.
Recently purchased a Flex Steel brand double electric leather recliner from The Leather Shoppe in Houston. The entire experience was just excellent; no hassle telephone sales, low sell price, credit card purchase, delivery, and in home setup. My new recliner was delivered in excellent condition, and all features were demonstrated by the delivery men. I saved about 20% over the local furniture dealer's price. I will definately make any future purchases of leather furniture from The Leather Shoppe
Very pleased with the power reclining sofa and two power reclining chairs. Great for we older folks. Am always concerned about anything powered, but find that these units seem to be very well made and operate much smoother than I would have thought. The leather on the units appears to be high quality and very well made. Coming from overseas my biggest worry was how damaged well they be when they arrive. I could not find one problem to bitch about. The delivery people were among the best and the furniture had been protected very very well. We are very pleased so far. I would not hesitate to purchase again from Leather Shoppes.
Hello, our furniture arrived looking pretty and on time. We are happy , one of the handles was damaged on transit but the problem was taken care very graciously by Mandy. Also Mr John Rivas was very helpful placing our order. Thank you
We found your web site after deciding the model of Flexsteel love seat we wanted. The price was very reasonable when you factor in the shipping and warranty cost...We could not be happier. The product arrived before the estimated date, The delivery guys went out of their way to be helpful and put the love seat exactly where my wife wanted it. Throughout the buying process, Leathershoppes kept us in the loop as to what would happen next and who to call if we had questions.... We would buy from you again.. Two thumbs up.. Thanks
We are really enjoying our new furniture. Thank you for the great service, and especially your patience in dealing with my insecurity about buying over the internet.
Great service on phone regarding pricing and selection. Good follow up with shipping firm. Delivery went smoothly and without any problems. I love the item and pricing was much better than I could get locally on identical item.
Our experience dealing with leather shoppes was exceptional in every way. Simplicity of ordering, customer service, delivery, quality of the product were all excellent. We would never hesitate to order from the LeatherShoppes in the future. Lots of compliments on the furniture - even an interior design friend was very impressed. Kudos to LeatherShoppes.
Jim and John Your Furniture is some of the best I had in my life. Your service and committment to customer satisfaction is extraordinary. Jim, I will never forget you on that Dark Monday I purchase this furniture in your shop in Houston. I was waiting for my twin brother body to return to our home state of Louisiana and our beloved Parish of St. Bernard where we lost and live so well. Thank you for your wonderful service and kind man Don Neal
We are very pleased with out new furniture as well as our service during this purchase. The back support in the loveseat is superior to any we have ever tried. We commend Flexsteel for that and wish we'd tried it years earlier. My wife really likes the power reclining mechanism and the lack of problems getting in and out of the seat. We were especially impressed with the service right to our door, set in place and all packing cleared away with the truck here and gone in 20 minutes. Wow!
I was very apprehensive ordering furniture on the internet. After chatting with sales associates online and over the phone and researching reviews of LeatherShoppes online, I felt comfortable placing a large living room order and was quoted a great price compared to local dealers. LeatherShoppes sent out the custom order to the manufacturer, and I received the pieces promptly (and without damage) within the delivery window I was quoted. I couldn't be happier with my purchase and would not hesitate recommending LeatherShoppes to family and friends.
The power reclining sofa, love seat, and recliner are awesome. We love the comfort, the convenience of a quiet power reclining mechanism, and the beautiful way that the furniture dresses our family room. The furniture is well constructed and a great value in terms of price. The delivery staff were professional, courteous, and took their time in setting up the furniture.
Nervous about ordering from the net. furniture arrived well padded in excellent condtion. Will use Leathershoppes again.
Love the set and the service from order( with the owner) to the delivery service. These folks know customer service and offer the highest level. I have never encountered such timely response, efficent proceses and respectful employees and delivery services. I would not hesitate to order from Leather Shoppes again and would refer them to anyone looking for quality and amazing service. Thank you all!
I am supremely happy with the American Heritage Westchester couch that I received. I did have to wait over five months, but for a good reason-the manufacturer rejected the first leather for my couch. The second batch must have been perfect because I have never seen or felt such a beautiful leather. The couch is perfect, I am ecstatic and it was worth the wait. Sun Delivery Systems were pleasant and delivery went smoothly! Thanks so much.
We are very, very happy with our furniture and the leather is fantastic...We love our furniture from Leather Shoppes.
From the very beginning with Lucy answering ALL my questions to the wonderful delivery men helping us move our old furniture, everything went perfect. Ordering online was a bit scary, but the prices were substantially lower and it turned out to be a wonderful experience. Everyone we dealt with was so helpful and patient. Our furniture is beautiful, the power recliners are my husband's favorite!! Delivery was earlier than expected, which is always a nice surprise!! We've already recommended your company to our friends. Thank you for making this so easy!!!
Excellent experience. Very satisfied with furniture and the service.
Working with LeatherShoppes was a pleasure. From my first inquiries about purchasing a leather sectional and chair to the actual delivery of the pieces, the folks with whom I dealt were always helpful and knowledgeable. I was rather hesitant to place such a large order online. But, after discussing my purchase and my initial concerns about ordering online I went ahead and placed the order and hoped for the best. I didn't need to worry. Both the LeatherShoppes and the delivery company were very accommodating to my schedule. I can honestly say that the customer service provided by LeatherShoppes and the delivery men were superior ... and their prices are very competitive. I highly recommend LeatherShoppes to anyone who is considering the purchase of leather furniture.
I was very skeptical of ordering this large of a purchase over the internet but after reading the testimonials and doing research on your company I decided to take a chance. I am so satisfied with every step of the process!!! The communications with Leather Shoppes was so much better than even dealing with stores locally! The delivery was sooner than I expected but exactly when you had said. We love our sofa and chair. The delivery men were very polite and professional. I will recommend Leather Shoppes to all my friends and family.
Furniture is of the expected quality...EXCELLENT Drivers were in uniform and displayed friendly and professional personalities.
Everything as I ordered and within the stated timeframe. Delivery was excellent. They were very professional and took all the needed precautions to protect and setup the furniture. Folks at the leather shop were alway professional, helpful and answered any questions when I called. I would highly recommend your business to others.
The buying experience was very simple and the price was excellent compared to others. Extremely organized and professional process including instructions and what to expect.
My sofa and loveseat are beautiful!!! It went very smooth from ordering to delivery. I knew it would take longer than going to a local store but couldn't beat the price for the quality. I would definitely recommend Leathershoppes!
This has been the single best experience buying online.We did our research on brands and styles and knew exactly what we wanted. Our sales rep, John, was extremely knowledgeable and helpful from beginning to end. Communication of each detail was much appreciated. Delivery was excellent and follow up care -the same! VERY PROFESSIONAL COMPANY STANDARDS. LOVE the recliners and would recommend LeatherShoppes highly to anyone. Thank you!
Softest leather I have ever experienced. Like the color too. The Power reclining is really smooth. Took awhile, but it was worth the wait.
Your service throughout was great. When the furniture arrived, the delivery guys were courteous. I love my loveseat.
As a designer, I stand behind the quality of product I place in a home. I was warry about ordering leather online, however I did my research and read the testimonials behind LeatherShoppes and decided to go with my gut instinct. I am so pleased I did. The product is wonderful. The leather is supple, the color is divine, the service was spectacular. I will keep LeatherShoppes in my top links to look for new pieces for every project.
The couch looks amazing in our living room and is exactly what we'd hoped for in terms of quality and comfort. The service was great and we had timely updates on the ordering and delivery process. Our furniture arrived without any hassles and it was obvious that even in the shipping process, they maintained their high standard of excellence.
I've never ordered furniture online so really didn't know what to expect. What a wonderful, all around experience! Everyone was very helpful, unrushed, and came across as really wanting to help me. The small size I found really appealed to me, and of course the price of my leather loveseat was unbeatable. The delivery guys came when they said they would and really did give us the white glove delivery. Could not have asked for more!
My furniture arrived today and I am extremely pleased with my Palliser love seat. LeatherShoppes will get repeat business from me. The communication during the delivery process was greatly appreciated. The furniture was well wrapped and in perfect condition after a long trip to Connecticut. My delivery men were professional, courteous and careful in my home. Thank you for quality products and service.
This was a first time ever purchase of this type online. Skeptical is an understatement. After spending time finding what we wanted in the way of leather loveseat recliners at local stores, we decided to purchase at LeatherShoppes because the price was so good that we could not resit giving it a try. The ordering experience was very easy with John and the time estimate for delivery was right on the money. Delivery personnel were great and both items were blemish free. We only had one hick-up in that there was a misunderstanding on the 5 year Guardian warranty that John included with my purchase to match a competing offer. LeatherShoppe's web site shows the $199 additional warranty including a Guardian leather cleaner and conditioner pack and the warranty provided to us was for the warranty without the pack. Bottom line - make sure the wording states what you agree to. All this being said, I would still recommend this company for any of your furniture purchases. The are great and you will save money.
This was the largest purchase we have ever made on the internet and, naturally, we were a little skeptical. However, we checked with the BBB and received an excellent review. So we ordered the items after shopping at several stores. We are very pleased with the product and the service. No problems and very satisfied.
We had a great exeprience with LeatherShoppes! The price was excellent and our sofa and ottoman arrived on time and in perfect condition. The transaction was completely problem and hassle free. Thank you!
Outstanding experience - no bumps whatsoever! I highly recommend Leather Shoppes and their very competent staff (thank you, John - you are awesome)!
We received our Leather Hermosa couches a week ago. We love them and they are very comfortable. I felt that our experience was a very good with with Leather Shoppes. We saw the furniture in a store and then ordered it on line. We were a little nervous but the procedure was pretty much as promised. The only glitch was the day of delivery the truck was late but not a big deal. The drivers took care to unback the couches and put them where we wanted them in our room, they took their time to protect the furniture. Overall, I would suggest this company to anyone.
We're extremely pleased with the Palliser loveseat and sofa we purchased from the Leather Shoppes. We're delighted in the quality and the look of the furniture, and know that we'll return as customers. The salesman, Jim, was thorough, polite and really buttoned up. If you've never bought anything from the Leather Shoppes, the prices will blow you away! Much, much less than virtually any other site or store. The pieces were actually completed ahead of schedule. Mandy was extremely helpful in getting our delivery to us on time, after a glitch on the part of the shipper, not the Leather Shoppes. A really great experience.
Extremely happy with our sofa. Price, Delivery, setup was all top of the line. Glad I found you LeatherShoppes.
We rec'd our furniture about 10 days ago and it went without a hitch. So far very pleased and based on eveything to this point I would recommend this place. Eeverything packed well and appears in great shape. The price and quality was right. We replaced leather furniture we had for 13 years. We moved to Florida 6 years ago and the furniture we had was shot after the move. It was a high quality leather that cost quite a bit more than our new purchase. Despite a much lower price the new furniture appears to be as good if not better than the one from 13 years ago. The main differnce is that the other leather was not just on the exposed seating surface and this is leather matched on the non seating areas such as the back. Also our set that we were replacing had cushions the used velcro to hold them in place--DON'T EVER GET A COUCH THAT USES VELCRO OR SPEND A LIFETIME WITH SLIDING CUSHIONS. prior to our previous set we had a flexsteel couch and were very pleased with it. It appears very durable. Also all the pieces of our new set have power reclining (no trying to kick the foot area to and get out of a chair). We got a couch, loveseat and a recliner. All overstufffed with high backs.
We wanted to let you know that we not only love our new furniture but the process was unbelievable. We were very scared to order furniture online and spent time going to local furniture stores looking for what we wanted. The problem for us is that our family room is small and the option for furniture placement is limited. Most sofas are too long for the space available. We have had two loveseats for the last few years as we were unable to find a sofa and loveseat to fit. I ended up on your website by searching "small leather couches. The set we picked was shorter than what we could find in the store and the style we wanted. We still had reservations so I called your company and was given all the information and a price that was great. The sales representative suggested that we go see the brand of furniture we wanted. After going to check the quality in person we placed the order online. We were concerned about the time quoted but were told that your policy is to under promise and over deliver and that was true in our case. We were told 6 - 8 weeks to manufacture and another 3 -4 weeks for delivery. We were informed every step of the way and 6 weeks after we ordered the sofa and loveseat it was delivered to our home! It fits perfectly and for the first time in the 19 years we have lived here the furniture and the space are completely in tune. Thank you for making believers out of us and when we replace our living room furniture you will be our first choice. Thank you again for everything and we want to say that your company could hold seminars on customer communication and satisfaction.
First, this is coming from a customer who was very skeptical about buying furniture online. Let me tell you it was an excellent experience, and I love my new furniture. LeatherShoppes had the product I wanted and hands down were the best price I was able to find anywhere. Customer service was very responsive to questions and put my mind at ease before I ordered. Initially I was very skeptical about buying such a big ticket item online, but after receiving satisfactory email responses and seeing a good BBB rating and length of time they have been in business, I went ahead and placed my order. Thing to know up front is it may take awhile to receive your furniture, so patience is a virtue. This is what enables them to keep their prices so low however, and that's a tradeoff I was more then comfortable making. They were very forthcoming about order status and letting you know what is going on with your order. My furniture arrived and the delivery folks were great. Furniture was in mint condition with no damage, and I'm pretty picky and this was something I was very concerned about. Overall it was a great experience and I wouldn't hesitate to do business with them again. Will recommend to friends and family! I've had problems with online companies in the past, and this was definitely not the case with LeatherShoppes. Thanks again LeatherShoppes, as well as the delivery personnel!
My husband and I have been looking at recliners for months. We finally agreed on two top quality chairs from Bradington-Young (made in the USA!). We priced them at two local stores and then ordered them through the LeatherShoppes at a significant discount. Scheduling the delivery was a little clunky (most customers apparently don't hold down full time jobs!), but the 2 mem who delivered the furniture were delightful. I would definately order from them again.
I am an attorney, so it is in my nature to expect the worst, but I was very surprised for the entire sale and delivery went through without a single problem. I would strongly recommend LeatherShoppes to my family and friends.
Every step of the way was first class. We truly appreciated the confirmation pictures attached to our order. Delivery was on schedule and the furniture is outstanding.
I love, love, love my new leather loveseat recliner. I commend the staff at LeatherShoppes in the highest regard. The price we paid was below the quoted price at the retailers we visited. The workmanship of the recliner is exceptional! The leather is beautiful.Everytime I called or emailed with questions or concern, they were so very nice and helpful. Delivery of my merchandise was expectional, the delivery personnel were so careful, professional, and considerate upon arrival at my home and were right on time as scheduled. I am so glad that I choose LeatherShoppes on-line to make my purchase. My husband and I are very happy, satisfied customers. We will be returning customers for sure!
What a great experience! Awesome pricing, awesome service and awesome communication! Our leather Flexsteel furniture set arrived impressively wrapped and in perfect condition. Absolutely beautiful!!! We love our new furniture and will definitely purchase from Leather Shoppes again. We have already shared this experience with everyone we know. Thanks so much!
I recently purchased a leather reclining sofa and chair from Leather Shoppes. I was a bit apprehensive about making such a large purchase online, and from a store so far away,I'm in PA! I talked with Lucy on the phone and made the purchase the next day. The communications between the store and myself were excellent. Emails explained the entire process step by step. Impressive! I received my furniture on schedule. It is beautiful, comfortable, and everything I expected! The delivery service, is exceptional! Thank you for making this experience a stress free one! I will definitely recommend your store to my friends!
Great price on 3 piece recliners and love seat.Took awhile to get but saved. 1 recliner came without the feet and had to be shipped making it not usable.
My new sofa was just delivered and the whole experience has been wonderful! I was a bit apprehensive about ordering a leather sofa online while trying to match a leather recliner which is over 10 years old. John and Jim were both very helpful in sending swatches and making recommendations. They were very professional and promptly answered all questions. The delivery was scheduled and completed on the day and within the 4-hour delivery time as planned. The white-glove delivery is a wonderful service and was completed by these two gentlemen as advertised! I would recommend the Leather Shoppes without hesitation and in fact, hope to personnally use them again in the future.
Great experience with LeatherShoppes! Prices were very competitive compared to a few other on-line shops and local dealers. The value, quality and service really make LeatherShoppes stand out. The delivery company is prompt and professional. Wouldn't hesitate to buy from LeatherShoppes again.
The leather sectional we ordered came in about 45 days as promised. The process of ordering and the delivery was very easy and saved us thousands off what we would have paid in a local retail shop.
I just wanted to comment on how pleased I was with the Palliser theater seating I ordered. I received a great price and awesome delivery service. I also love the quality of Palliser. I would recommend LeatherShoppes to anyone. Thanks a heap !!!! Steve
I have been more than happy with Leather Shoppes from the ordering process right through delivery. Sales people were friendly and helpful, pricing was great, and they are great about communicating the progress of your piece of furniture., It was an great exoerience and I would order from them again.
Within the last year, I have purchased three pieces of furniture from the Leather Shoppes online business. I purchased a Palliser Leather sofa, a Palliser leather recliner, and a Palliser leather swivel chair with an ottoman. I have purchased many products online in the last decade, but this was my first furniture buying experience. Admittedly, I was nervous about buying large ticket items online from a dealer I knew nothing about. (Plus, the Leather Shoppes is in Texas, and I live in Michigan!). If you have the same fears like I HAD, you can allay them now. The Leather Shoppes provides highly quality furniture at great prices! Local retailers in my area were not competitive with the Leather Shoppes when it came to value, quality, and service. Lucy at the Leather Shoppes guided me through the whole process in a friendly and professional matter. Lucy, working with the store decorator, helped me choose the style and color of furniture that would work best for my home. I emailed photos of my rooms to Lucy, and she and the store decorator took it from there. Their recommendations were perfect! The Leather Shoppes set up the furniture in my home. They made two deliveries to my home. Delivery employees, both the Delivery scheduler and the actual movers were highly professional. Communication between the Leather Shoppes and me was excellent. Lucy worked with me by phone and email from selection to delivery. I have purchased three high quality pieces of furniture that will give me many years of service. If you too want to purchase highly quality leather furniture at affordable prices, you need to look no further than the Leather Shoppes online!
Everyone at Leather Shoppes was very helpful and informative. I was worried buying furniture online but the price just couldn't be beat. The furniture is beautiful and very comfortable. I did need a small repair done and it was handled quickly and professionally. Thank you for such great service and prices.
Very pleased with the couch,the price, and the entire process including the delivery
The furniture was delivered in good shape and the delivery guys made sure everything was in place before they left. I love my furniture.
We love our new furniture!!!!!! The price was better than ANYWHERE ELSE (and we shopped around for months). It was WELL BELOW every other store. The furniture was perfect. The expecations were set properly and deadlines were met. We LOVE this site and will be back = )
We love the new couches and chair. Leather Shoppes was pleasant to work with and provided a nice product at a fair price, thousands cheaper than anyone else around. The shipping company wasn't the greatest. The delivery men did a good job, but getting delivery scheduled was horrible. Our shipping time was changed two times and it took almost 40 days on top of the month and half for the couches and chair to reach our house. I would buy from Leather Shoppes again but now I know it could take a really long time to get my furniture
We had not ordered furniture on line before and were somewhat apprehensive about doing so. We would not be hesitant to order from Leather Shoppes again now! Overall a good experience! It did take the full 6wks to receive our furniture, but delivery went smoothly! We really like our furniture to this point!!
The furniture is beautiful. The shipping company was prompt but I felt they were a little ruff with the furniture. There are places in my couch that the stuffing was smashed and I am waiting for it to come back by fluffing it up a lot. It's almost like they had other furniture on top of it or it was smashed tightly with other furniture. Slowly it is starting to fluff up again/ if it doesn't I will be calling you. The Leather Shop was great and I would reorder again but would ask for a different shipping co.
My wife and I found the sofa through local shopping but, after adding the cost of the sofa, delivery and tax, the cost was over our budget. I did some internet searching and found LeatherShoppes and call to inquire about availability and pricing. Their customer service (Lucy) was very helpful and patience in helping with investigating the numerous options. She supplied a few quotes for different configurations to assist in my final choice. When I finally decided on a sofa, I found that the price was significantly cheaper than my local quote and, with the saving in taxes and delivery, the final cost was under my budget. The quoted manufacturing lead time was accurate and LeatherShoppes kept me updated to the status throughout the order. The sofa arrived on-time and as-order. I am very happy with the services and prices of the LeatherShoppes. Tom from Maryland
Great Experience!! Everything happened well ahead of schedule. Had a question with the process so I just made a call and everything was answered right away. Called the store with questions before placing my order and they were extremely helpful. Almost forgot, the furniture is AWESOME!!!
I was very impressed with the entire experience. The salesperson was informative and helpful. The price was several hundred $ less than at local stores. The billing process was fully explained and accurate. The communication while waiting for the order was excellent. The delivery company was extremely sensitive and responsive to inquiries and scheduling. The delivery men were considerate and professional. The furniture looks great and is almost too comfortable! So excuse me now... I need to go take a nap in my new reclining love seat!
Great service and price. Thank you. Terrific delivery service too. Very professional and furniture handled with care.
Everything was great. Great, well made quality product and reasonably priced. Delivery was white glove.Leather Shoppes are first class to deal with.
This was a great experience, great service! From the beginning we tried to buy at home but could not, Leathershoppes not only beat the brick and mortar store, they also delivered with the white glove professionalism. We were kept appraised all the way thru the process from the initial purchase to the delivery. This is the only way to buy, Leathershoppes has our business from now on, and I can't say enough on their courtesy and professionalism, Thank you, Marlene and Ed B.
Marlene and Ed B.
Where to start... first we LOVE our furniture! This experience was above, and beyond any expectations. We were very skeptical to begin with ordering online. However, communication was outstanding... with every response within minutes of inquiring. We had found the Flexsteel reclining leather furniture we wanted at a local furniture store, but they were not flexible on their prices. While looking online for other retailers in our area, we found the LeatherShoppes. Their price quote (which included delivery) was fantastic... we then purchased through them based on the reviews we read, and the response we received to every inquiry we made. Finally, it would not be a good experience, unless the delivery goes as well... and the white glove delivery was just as professional. We have already shared this experience with everyone we know. Thanks Lucy, Mandy, LeatherShoppes, and the delivery guys!
It was a great exsperence getting our couches on line, everybody was so helpful, they kept us informed and we had a smily crew that delivered them. I have recommended them to every body that I have talked to. The money that we saved we will be able to carpet our living room sooner.
I love the leather furniture. I shopped around and did my homework. After 9 months I found exactly what I was looking for at LeatherShoppes. John was extremely helpful and very friendly and patient.
Great experience! Placing the order was simple. Excellent instructions detailing the entire process were then received. Everything went according to schedule and we love the sofa. Thanks for being there for us!
Other than the length of time to get our furniture we are very pleased. Thank You
placing your order is a breeze, the delivery company was ahead of schedule...again! Thanks.
Leather furniture arrived in perfect condition; delivery was white glove as promised. Have already placed another order.
We were delighted with our 5pc Flexsteel leather sectional purchase from LeatherShoppes. Lucy was so helpful both over the phone and via email. Ordering was a breeze with the very best prices (and I looked a lot both locally and on-line), communication was great and their delivery company was fabulous. They communicated well, accommodated our hectic schedule and each piece was wrapped so well so that no harm could come to any piece. The other reviews had us convinced to go with LeatherShoppes and I hope this review will further convince shoppers to buy through your company!!
GREAT QUALITY AND SERVICE AND VERY INFORMATIVE I AM HAPPY I ORDERED FOR THE FIRST TIME ON LINE FROM LEATHERSHOPPES I HIGHLY RECOMMEND YOU TO FRIENDS
Love our new leather furniture, Far superior to anything we saw in local stores.
I ordered a $1,500 ($2,000 in Seattle) leather sofa from you by phone for delivery to my boat in Elliott Bay Marina. The sofa was delivered to installed in the boat on time without a scratch, to either the sofa or the boat. Furthermore, your salesman and the delivery men were courteous, professional, responsive throughout. A thoroughly positive, not-one-problem transaction, thank you. I could not be more pleased. Sincerely, Richard W. Seattle
Between myself, my sister and my son, this was the third Palliser leather sofa purchased from Leather Shoppes. Purchasing online is super convenient and the sales reps are courteous and helpful. Their prices are consistently lower than local stores or other online vendors. All three sofas were delivered on time and without any problems. I would definitely recommend Leather Shoppes to anyone who is thinking of purchasing leather furniture!
I was nervous about ordering furniture online. I'm very happy with the quality of my furniture and the customer service I received. Would definitely purchase from Leather Shoppe again!
My leather chair arrived just before Christmas. It is perfect and I love it!! Excellent service and price.
Good people to deal with. Honest, good communicators, and good delivery service. Would buy again. thanks
Excellent customer service. Courteous and efficient home delivery experience. Very good product quality. Very good value. Only minor compliant is the leather recliner action is stiff. At request of Leather Shoppes, I applied petroluem jelly to the moving parts of the recliner mechanism. This significantly reduced the friction of reclining action, but still is somewhat stiff. Hopefully it will break-in over time. However, I did not notice this same problem with similar showroom-floor models at a local store. Overall I give LeatherShoppes a very high rating.
Best price I could find anywhere. People were friendly and kept us informed on the order process. Very professional. Product was delivered without any hassle and in excellent shape. Will recommend to my friends and already have. Very pleasant experience and will be back!
Great product and friendly people who helped greatly with our delivery needs!
Great communication, great price, great delivery, great product... We will be back! Thanks!!
We have already spent many moments comfortably awake and sometimes, comfortably asleep in our new two person , leather couch. It works effortlessly and came in perfect condition as far as we can tell. Every part of the process has gone smoothly and we are thankful for the open way in which all the technicalities were handled and made quite easy. Thank you, Susan
We received a quote from John at Leather Shoppes over the phone and then compared prices with other furniture stores. Leather Shoppes was BY FAR the lowest price, plus white glove delivery was included for free. Our order took approx. 4-6 weeks and well worth the wait. The sofa is high quality, and extremely comfortable. The whole process was great - from professional, courteous customer service to delivery. I would highly recommend ordering from Leather Shoppes!
Got what I order and all was perfect
We were very pleased with our experience ordering from the LeatherShoppes. We had found the flexsteel reclining leather furniture we wanted at a local furniture shop, but they were not flexible on their prices. We found the LeatherShoppes online while looking for other retailers. We bought our furniture online based on the reviews we read. Mandy and John were very helpful and answered all our questions and helped us have a very smooth process. It was worth the wait from 8/3/11 when we placed our order until it arrived 10/3/11. I recommend the White Glove Delivery as the moving crew brought everything in and placed it where we asked, then waited for us to check everything out. We tipped the movers for doing such a great job. We will definately recommend the Leathershoppes and order from them again.
Oh my goodness! Where do we begin? The service was above and beyond all expectations. Communication via phone and email was outstanding...every question was answered within hours of our inquiry.I always dealt with the same person (John) who always knew what the order was, who we were, and what we were trying to accomplish. We were not just an "order number in the books." Color swatches were received within days of request and more swatches were (patiently) sent when the first ones didn't work. The beautiful chairs arrived sooner rather than later than expected. The shipping company was equally professional and immediate with all communications. I would use/recommend LeatherShoppes exclusively! Thank you to all
Everyone was very nice and helpful...from John to the other employees that I talked to at the Leather Shoppes. The people at the delivery were also very polite and helpful. The furniture arrived on time and in perfect condition. It is beautiful!!
Had seen the leather sofa at a local furniture store but store went out of business so I was able to locate it online.Never purchased furniture online so was very leary but John at the Leather Shoppe was extremely helpful in explaining and reassuring me that everything would be fine, and it was. Had no problems with the delivery company they were great. Love our new sofa..Thanks John and Mandy
We live in a remote area, but spent a day when we went to the closest town to furniture shop. The instant we sat in the flexsteel furniture we both changed our minds from the microfiber fabric and decided that this leather furniture was what we had always wanted. There was nothing else that was as comfortable. Then we comparison shopped online which was a bit unnerving. The price difference (almost a $1000 difference on the sofa & two chairs with ottomans) and the testimonials for LeatherShoppes convinced me to give it a try. Their customer service has been great - courteously answering any questions. The delivery was even earlier than predicted - closer to four weeks instead of six. The deliverers kept in touch with us and were easy to work with. We truly love this furniture - THANKS
I can't say enough about how perfect this order was completed, even after having to make a few changes to the order.I could'nt be happier with the service I received or the delivery and set up.Also I understand that during that time I placed my order the company was moving....Well done! Keep up the great work!
Everything was great. I received exactly what I ordered. The delivery company was great and the set up was perfect.
IT WAS A STRESS FREE EXPERIENCE, AND WAS EXTREMELY HAPPY WITH MY PURCHASE. I HOPE YOU CAN LOCATE MY COMMENT PAGE, FOR I WOULD LIKE TO LET EVERYONE KNOW HOW GREAT EVERYTHING WAS, FROM DAY 1 TO DAY OF DELIVERY..JOHN AND SHANE WERE GREAT!! ..THANK YOU!
Could not be happier! What a great company to do business with. Looking forward to our next purchase. Will be checking to see if LeatherShoppes sells other items we need prior to doing business else where. Thanks again
We spent alot of time looking for the right leather chairs. We went to every High end furniture store in the city, and actually had ordered 2 recliners from 2 different stores. They were custom. 1st set bled color off leather (very famous brand), second set ( famous national brand) made so poorly even the store wanted to send them back. Your store was perfect. We ordered on line, recieved great customer service the chairs came on time and they were perfect. And the delivery service was excellant. Glad I ordered them. Great company.Great quality products. Thank you to John for all your help.
My shipment arrived 2 days ago and I couldn't be more pleased - and it was ahead of schedule...your staff has been more than gracious in their help, for I called several times before my choice was made, and they were always helpful and most professional. When new furniture is needed, you are number one on the list. Thank you so very much. Susan
Just wanted to commend you and your staff on a great experience purchasing my furniture online, which I was a bit hesitant at first, but from the first email sent regarding a quote, until the delivery, everything went so smoothly. Not one "gliche" as I have experienced in the past, shopping at stores nearby. Everyone was knowlegable that I spoke with, via online or phone, right down to the delivery guys , who were so polite, professional, and took care setting up my furniture...couldn't have been better!! A+++ I will definitley order again, in the near future, being I now know what a great quote I recieved, how quickly I received my furniture (ONLY ABOUT 3 WEEKS), how well it was shipped (blanket covered a PLUS!!) free shipping, and all the staff that are there to help with any questions. THANKS SO MUCH TO LUCY, JON(LEATHER FURNITURE SHOPPES,) JOHN W., AND SHANE, ( DELIVERY DRIVER). If your looking to buy online, please check here first, as well as other sites so you have some comparison..you won't be disappointed!! The furniture is beautiful, and I'm so happy with my purchase from LEATHERFURNITURESHOPPE.COM!! Keep up the great job! CHERI W.
The two leather recliners from the leater shop are gorgeous and very comfortable. Working with the leather shop more that 1400 miles away is well worth it and if we are in the market for furniture in the future it will be the first place we go. We give the Leather Shop A+ in satisfaction.
Great - The furniture is beautiful - they kept us informed of when to expect it. the delivery company you chose was excellent. Would definitely buy again from you.
Excellent experience from pre-order through delivery! We got Bradington-Young Yorba 508 sofa, loveseat and chair in Echo Limestone aniline leather. Turnaround was quicker than expected. Ordered June 10. Delivered July 23. We ordered swatches before placing the order and the final product was as expected. Beautiful leather and excellent quality furniture. White glove delivery was excellent. Overall, a pleasure to do business with.
Great value! saved over $1300.00 over ,ocal stores. The delivery and setup was first rate and we LOVE our new furniture.
This was my first experience with LeatherShoppes. Could not be happier with the quality of furniture, timely delivery and all at a great price! Will definately recommend to others.
Wonderful service right from the beginning of the order process to the delivery of the furniture. We are very satisfied!!
1st time buyer but it wont be the last!! The furniture we purchased was $2000 cheaper than our local store, which carried the same exact pieces. Plus our local store wanted us to purchase the furniture off of the floor in "AS IS" condition. Only downfall is it takes a while to be delivered, but when I realized we saved so much $$$ it was totally worth it. The delivery men brought it into our house and set everything up perfectly. SO worth the wait! And Lucy our sales rep was so incredibly helpful, ask for her!
This is the first time for me buying furniture online from Leather shoppes. I was pleased with the purchase and delivery. I would not hesitate from buying other furniture from Leathershoppes.
This is the first time we have ordered furniture on line and it was a very favorable experience. The people we dealt with on line were knowledgeable, perhaps more so than those in the brick and mortar stores we visited. I will say that if we had not been able to "test drive" this furniture in a local store to see if it "fit" us, we would probably not have ordered on line. The coordination with sales, delivery and us was very good. Very good. We were kept up to date with arrival time and it was accurate. The delivery crew was professional. They arrived on a drizzly day but care was taken to protect the furniture and our house. They were polite and efficient. We were not rushed so we had time to look over each piece, a leather sofa, loveseat and recliner from Flexsteel. It apparently was handled all the way through the shipping process with care... not a scar, and the workmanship (stitching, reclining mechanisms) all seemed good. Like a good dessert at the end of a meal, they wrapped up our dealings with your company in the best way... on a sweet note. We have had the furniture for 5 days and just love it! It feels solid, well made and has already enhanced our living experience here at home! Thank you... we will recommend you to friends!
Excellent experience throughout. Love my sectional! Thank you Lucy!
We bought the Flexsteel Latitudes couch and recliner love seat. They are awesome and really comfortable. The experience was as expected for the most part. Got a great deal on the price compared to local store and was delivered in a couple of months. Lethershoppes was great with communication after I purchased and up to delivery. Delivery guys were great too! At first I was hesitant to order online, but in the end it was a great experience and I would look at Leathershoppes again when I look for new leather furniture at a great price. My only other concern is if there is a need for warranty coverage in the future, how frustrating will that be to get someone here to do the work? Hopefully we dont have to find out!
We had to wait 95 days for our new furniture, but it was worth the wait. The delivery service was excellent. You get what you pay for. Top quality from Bradington-Young & made in the USA! Price can't be beat. I highly recommend the Leather Shoppe.
I spent hours researching leather furniture, complicated by the desire to replace our living room furniture with recliners. After researching manufacturers online, I decided on Flexsteel. I learned that the collection I was attracted to was made in China, so I decided to find another collection made in the USA. We shopped the area furniture stores for prices and to sit in the pieces. The best prices we were quoted were much higher than Leather Shoppes. Once we chose the pieces and options, Leather Shoppes sent us a document of what to expect. The furniture was manufactured as the document stated. Once the furniture was picked-up by the delivery service, Leather Shoppes sent another document about the delivery process. One minor flaw escaped detection at delivery. I emailed photos immediately, and Leather Shoppes scheduled a service to contact us and correct the problem. They corrected the situation professionally on the first visit. No hassles, good information, professional, kept us informed, they performed as per their information, no surprises, timely, great service, and saved us money.
Excellent experience from placing the order thru delivery. I'm very happy with my new furniture! I was nervous at first about buying furniture over the internet, but couldn't find it locally. This is the way to buy!
I have been purchasing furniture for years from local furniture stores. This was the first time I placed an order for a bedroom set with Leather Shoppes. When I called for information, it was as if the gentleman on the other end knew me for years. Professional and courteous, he went out of his way to assist me with each piece of furniture that I asked about. After placing the order a couple of days later, the entire process was just too easy!!!! The bedroom set arrived earlier than expected. The two young men who delivered the set were absolutely wonderful: pleasant and very conscientious. In fact,they went over and beyond in making sure the pieces were set up exactly the way I wanted them to be. I love the bedroom set and will contact Leather Shoppes in the future for other items. I saw this bedroom set on the floor at a furniture store close to my home ON SALE and I still did much better with Leather Shoppes. Thank you to all employees involved for making this experience hassle free and no pressure! Renae L.
Awesome!!! Easy to work with. Got exactly what we wanted. No hassles, no worries. We will definately go through Leather Shoppe for all our future leather furniture. Best value for the money. Many Thanks, Lee
We are so pleased with our new Flexsteel leather furniture. The ordering process was easy, the sale person was very helpful and courteous. The furniture arrived in great shape and the delivery service was first rate. The best part was the amount of money we saved ordering on line. I would certainly recommend the Leather Shoppe to my family and friends.
Overall very satisfied. Great price, good communication, great delivery experience. Would recommend.
The furniture arrived on the date that was promised and was in perfect condition. The Leather Shoppes gave me a good price on the living room set. The entire purchasing/delivery process was easy. I am very happy with my purchase and The Leather Shoppes.
We found that the Leather Shoppe did us well. We got the product that we wanted, with good prices and excellent service. Delivery was also done very professionally.
We love our new leather furniture, especially the recliners!! The sofa, loveseat and recliners arrived without a scratch. They are so comfortable and look great! Our experience with Leather Shoppes is rated excellent - from ordering, excellent communications with Mandy, (and the best price!) and delivery. The white glove delivery men were very professional and careful. We highly recommend Leather Shoppes and will definitely be back for more in the future! Nancy and Ron S.
Ron and Nancy S.
I, like many others, was reluctant to order furniture over the internet without having had the chance to try it out first. I called Leather shoppes and asked many questions about their furniture brands and durability and the time it would take to get particular items. They sent me leather samples from two items I was most interested in, and after sleeping on the decision for a couple of weeks , I bit the bullet and ordered the Palliser Rhumba Home theater chairs. Everything worked out perfectly. I've had the chairs for a couple of weeks now, and I would have to give 5 stars to every aspect of the order. Five stars to Leather Shoppe' sales and service, for their recommendations and no pressure sales and service, and the free shipping and delivery on the day promised. The delivery service was excellent, and the furniture itself is wonderful. Whenever I want any additional furniture I will contact Leather Shoppes before I even look locally. By far the best value for the money!
The sectional arrived as described. The white glove service was very impressive. I'm very pleased with the overall ease of the transaction; ordering, communication, delivery, quality of product, etc. Thank you! Linda C.
We received our leather furniture about a week ago - True to your promise the leather furniture Is "top Quality", very close to the color we chose, very well built & very comfortable. My buying experience with leather Shoppes has been excellent! The delivery & "white Glove" set up service was excellent.
We are very pleased with the chair.
We found that the Leather Shoppe did us well. We got the product that we wanted, with good prices and excellent service. Delivery was also done very professionally.
Recd. the theater furniture as expected. Paid $99 or so for white glove delivery.The furniture was set up where I wanted in the basement and everything was cleaned up. The furniture is looking great. There was some delay on the manufacturer'side in shipping the pieces. May be because, it was a special order. Over all well satisfied with the merchant.
Great experience. The salesperson I worked with was very helpful and recommended choices to check out. The items came in the time quoted and were in perfect condition. I would gladly order from Leather Shoppes again. Thanks!
Everything was handled in a professional manner and the furniture is beautiful. Exactly what we wanted and a very good deal. Delivery was a little less flexible with regard to scheduling than through a local store but once you agree to be available on one of the two days they give you, the delivery itself was very good. The furniture arrived on time and is beautiful - We particularly liked the service and help we received from the LeatherShoppes.com. Next time we need a piece of leather furniture, we will shop there first.
We are very happy with the Flexsteel sofa and chairs we recently purchased. I was a little nervous about purchasing leather furniture on line. The order process and delivery were flawless. Great professionalism and patience on the part of the Leather Shoppes staff. Their prices were amazingly good. I have become a fan and will definitely be back for more.
We just received our new leather sofa and are very satisfied. The customer service has been excellent and the men who delivered the sofa were very professional and helpful. The quality is exactly as desribed and we thrilled!
I don't think I could be happier with our sofa & love seat. The quality and look exceeds my expectations. I was a little worried about ordering over the internet, but with over a 2X reduction in price compared to our local dealer, I had to take the chance. Really glad I did as everything has worked out just as advertised. Thanks for the great service and quality product.
The service was excellent! Everyone was very helpful and as I wanted several options customized. Pricing was excellent. The deliverymen were very professional. I would have no hesitation about ordering from Leathershoppes again and would recommend and use them for myself and my clients.
Great service from the beginning. We found the leather sofas that we wanted at a much better price than anywhere else, even sale prices. All of our detailed questions were answered quickly and effectively by online sales reps. Price was exactly as quoted. White glove delivery service came with our product automatically ... and the two men who delivered the sofas were very professional. They took care not to scratch our wood floors, to carefully place the sofas without bumping walls or furniture, and even took the time and helped me put felt floor protectors on each leg of the sofas. The sofas arrived without a scratch and exactly what we were hoping for. I would order from Leathershoppes again.
Great service from the beginning. We found the leather sofas that we wanted at a much better price than anywhere else, even sale prices. All of our detailed questions were answered quickly and effectively by online sales reps. Price was exactly as quoted. White glove delivery service came with our product automatically ... and the two men who delivered the sofas were very professional. They took care not to scratch our wood floors, to carefully place the sofas without bumping walls or furniture, and even took the time and helped me put felt floor protectors on each leg of the sofas. The sofas arrived without a scratch and exactly what we were hoping for. I would order from Leathershoppes again.
Everything worked out as we planned , communication was great, product as expected , price couldn't be beat.. Thanks Dave
Hi Jim, We are really happy with the hometheater set you sold us... color, style fit our family room perfectly . We just wanted to write a note to say "Thank you very much" and we wish you have a very, very Happy Properous New Year!
Phoung and Hung
We are all very pleased with our purchase of Flexsteel sofas. Found this furniture at a local furniture dealer. Got on the internet and researched the style and brand. Found two websites. This one was about $1000 cheaper than the local furniture dealer could do for me and about $400 better than the other internet dealer could do. Plus by ordering from the website the furniture was delivered directly to my house and placed in my living room. I did not have touch it or pick it up. All I had to do is sit in it and enjoy after delivery and set-up.
We are all very pleased with our purchase of Flexsteel sofas. Leather Shoppes did everything they said they would do. Delivery was accomplished within their estimated time. I would do this again.
After weeks of research online and in stores we found a Seven Seas sofa group we loved at a local high end furniture store. I price shopped on line and Leathershoppes gave us an incredible price. I was impressed with the entire process. I received excellence customer service from the time of order to the delivery in my home. My furniture was delivered even sooner than expected by friendly, neat and professional crew. I will definitely recommend Leathershoppes to all my friends.
We were nervous about buying recliners online from a company we'd never heard of two states away. We narrowed our choices down to Flexsteel styles down by looking around locally first. But we live in a town without many furniture stores, and they all have poor reputations for customer service and warranty issues, as well as rather expensive prices. Leathershoppes had the best website we found to look at a wide selection of recliners, plus an interesting explanation of different manufacturers, and better prices than we could find in Arizona. We also found their telephone customer service very patient and helpful with our many questions. Ahead of actually placing our order, we found out that the price was going to be more than quoted for our first color choice, but we were able to get our second choice for the "sale" price, so that worked out OK. After that, we were more hesitant about ordering with them, but their prices were so good, and Jim and John were both excellent on the phone, so we made the order. The ordering process was very professional, with a contract faxed to us asap, which had a few minor discrepancies, which were quickly corrected in a friendly manner via phone and another fax. The delivery time given was accurate...in fact we got the email that the furniture was ready some days early! The delivery company only sent one man for the "White Glove" service...thankfully he had called us on his way, and we'd explained it was a two-man job to get the recliners into our TV room. So he called and asked for a helper. Ten minutes after he arrived alone, and we'd opened the boxes and pre-inspected the chairs in the back of the truck, the other shipping company employee arrived, and the two men carefully brought both recliners into the room and waited while we tested them out, etc. Our Flexsteel recliners are beautiful and comfortable, and we are happy we did this transaction. We'll definitely consider leathershoppes for furniture in the future. ell, I was skeptical about ordering furniture from the internet, but this experience was very smooth! We received our furniture on time, and in perfect condition. The communication was very good back and forth, which was also a surprise. We saved about $700 off of the local retailers price for the exact same item, so that was an added bonus!
Well, I was skeptical about ordering furniture from the internet, but this experience was very smooth! We received our furniture on time, and in perfect condition. The communication was very good back and forth, which was also a surprise. We saved about $700 off of the local retailers price for the exact same item, so that was an added bonus!
I am very pleased with our decision to purchase our furniture, online, from Leathershoppes. We were able to quickly locate our target sofa and loveseat on Leathershoppes website. The response time from our e-mail request for a quote was very quick (24hrs). I followed up the quote with a phone call to get comfortable with the whole ordering / delivery process. I spoke with Jim who was very confident in Leathershoppes services, and helpful in explaining the process and ensuring the product quoted was what we intended. Jim estimated a delivery time from the date of order, which ended up being almost to the day accurate. The delivery crew was friendly, neat, and quick. However I am not sure the white glove premium was worth the extra cost, as I did not notice anything extraordinary about the delivery. It was comparable to what I'd get from any furniture delivery center. I will consider leathershoppes for our next purchase, without a doubt. Satisfied customer,John
Great sevice! Great sofa! Great delivery! Great price! When I am looking for leather again, I will definitely check them out and purchase again sharon M OH
Pros: Best Price Anywhere. Cons: I was interested in a piece of furniture that was not listed on the website, even though they carry that brand. I emailed, and they said they did not have that piece. But while I was waiting for an email response, I also called---I got through to John, who looked it up, and said they could get it. So, the lesson is if there is a piece of furniture not listed, call! They may be able to get it. The other bad thing was that our quality piece of furniture had legs that could not be removed which made getting it up our stairs very very tricky. Make sure you ask if the piece has removable legs and plan accordingly
Great customer service and great product! We just love our new couch and loveseat. We were nervous about ordering a couch and loveseat without seeing it first and siting on it, but we could not be happier. Our Flexsteel furniture is top-notch. Communication was often and informative. Shipping was hassle-free. I will not hestiate to order from the Leather Shoppe again.
Fantastic job, we are very satisfied with the price, the quality of the service and the speed of delivery. Very happy, thank you!!!!
Great experience. Good communication throughout the entire process. Huge savings over the local shops. The delivery guys were extremely nice and helpful. It took a while to get here but the savings were worth the wait.
Very happy with our two bradington young leather recliners and working with the Leather Shoppes. The chairs were delivered as scheduled and with care. I would order from them again. The price was right too!
I loved working with the Leather Shoppe. I have to say the delivery men who came to my home were awesome! They were patient as I looked over the furniture and very professional. Also the salesman I worked with was so helpful and it was a substantial savings on the same Flexsteel couch, chair and ottoman that I would have purchased from a local store. I would highly recommend them.
The Flexsteel sectional sofa is extremely comfortable and very appealing. Delivery was swift, courteous, and professional. Would highly recommend Leather Shoppes.
You can't beat the prices and service you get from Leathershoppes.com! We were very pleased with everything!
The whole experience from requesting the quotation to the delivery of our 2 Flexsteel leather chairs was fantastic. The savings over local stores for the same product was unbelievable! The delivery crew was polite, courteous and EARLY!!! They handled the furniture as if it were their own, gave me time to inspect and commented on how nice my new room looked. I will definitely purchase from Leather Shoppes again!
Took some time to get here, but was in perfect condition.The delivery company called several times to arrange delivery to our drop shipping location in Montana. The price was unbelievably low compared to other options for buying Flexsteel furniture. I would use Leather Shoppes again in a heartbeat
Great service. Great price. Great quality. Great furniture. We will tell friends and family to shop from Leather Shoppes. We will be back for more! We were totally satisfied.
This was a very pleasent shopping experience. The sales and customer service representives were professional, courteous and knowledgable. The prices were a bargain, I saved 10% plus taxes over a local store sale.As a matter of fact I have already ordered a high end sleeper sofa at a bargain. I received my recliners in less than a month. The delivery guys were very nice and efficient, if this was bronze delivery I cant believe that white glove could be any better. Thanks, we will definately use Leather Shoppes again.
We had a very positive experience, beginning with two conversations prior to deciding on our purchase. I had left inquiries with several online furniture dealers; Leather Shoppe was the only one that returned my call within a reasonable time frame. They were patient and helpful. The ordering process, status reports, follow-through and delivery all went well. We are going to be buying furniture for our living room in the next few months and will definitely be contacting Leather Shoppe again.
Delivery went very smooth,love the couch
We are really happy with the sofa we ordered from leathershoppes.com. The quality and condition was better than expected. And we saved about $1000 on the purchase compared to other furniture stores in Huntsville. Customer service was good when we were ordering the sofa. But while I placed the sofa order I ordered the leather cleaning and conditioning kit, but it did not come in the mail. So I called and they said to just order it online. It seems like they could have offered to place the order over the phone for me like they did the sofa. But overall a good experience.
After finding the leather sofa and love seat we wanted at our local store and trying to get a better price from the owner with no results we looked online and found Leather Shoppes. What a pleasant suprise! Not only was the furniture $1000 cheaper online, but the delivery time was the same as if we had purchased locally. If we were to purchase any furniture in the future our first stop will be Leather Shoppes. Excellent sales reps and great communication made this an easy transaction.Thank You.
The whole experience from ordering on line to the delivery went like clockwork. We love our new sectional and would highly recommend buying from Leather Shoppes...we will definitely use them in the future.
Searched for a leather couch locally and found the best price at the Leather Shoppe. Service was impeccable. Leather Shoppe and the delivery did everything they said they would and delivery was very professional. When I need another piece of leather furniture, I will use them again and have recommended to many other people.
Delivery was slow but well worth the wait for the price difference from other stores
We received our new Flexsteel leather grouping two weeks ago. We love it! The furniture is everything we had expected and the delivery crew did an outstanding job in getting it from their truck to in our home
I'm an avid researcher and don't make impulsive purchases ... LeatherShoppes offered the best prices, as well as outstanding customer service representatives ... entire process was hassle-free ... the leather flexsteel couch is eye-candy ... white glove service/delivery from those "NC boys" really impressed this Texas gal.
I was worried about ordering my Flex Steele furniture online and out of Texas but the $avings overcame the skepticism and i took the plunge and ordered my new living room set after talking to a sales rep. on the phone. I have to say that the wait was tough on my fear of being ripped off but i have to say that my furniture not only was delivered as promised when promised but it was in PERFECT condition. It was worth the wait for the savings and delivery company had 2 professionals that came to my house and handled my furniture as if i was their best customer. I couldn't be more pleased. The entire process from ordering online with The Leather Shoppes to the customer service offered by the shipping company was fantastic. See you in the future for the next order.
We ordered our first Flexsteel Furniture through a discount store 32 years ago. When we finally decided to purchase new furniture, we had about decided that we were not going to be able to afford Flexsteel again especially after going to several furniture stores in our area. Then I got online and found the Leather Shoppes. Not only did they give us a good discount price, but also provided a great delivery service. If you are patient enough to wait for furniture that you order, then the Leather Shoppes is the way to go. We have our Leather Flexsteel furniture now, and are enjoying it every day. It is absolutely beautiful, and comfortable. Thank you Leather Shoppe for helping us to afford the furniture that we were wanting!!
Larry & Anita B.
A few shipping mixups. but the delivery personnel, the phone people and the furniture were all first rate. Very good prices.
Great job, smooth setup, assembly, and cleanup. Hard to find true whiteglove service that lives up to it advertised statements, but these guys do.
We had been searching locally for a couch and love seat, after finding the style we liked, I started shopping the web. I found that the Leather Shoppe offered the best price and delivery on the Flexsteel Couch and Love Seat. They made ordering easy, and the shipping was wonderful, they called and scheduled a delivery window. They arrived, unloaded the furniture, put it in place, demonstrated its functions to us. Then as quick as they arrived they had departed, everything was in 5 star condition. This was a great purchasing experience, and we will not hesitate to order from the Leather Shoppe again.
We bought the Ellington sofa, love seat and chair by flexsteel. Leather Shoppes beat any price we could find in person or online. The whole process was amazing and simple. We love our set and would recommend Leathershoppes to anyone I hear talking about leather furniture. Laurie in Florida
First time ordering anything large on line. Leathershoppes was extremely easy to work with and made the whole experience good. The delivery service was as promised, we love the flexsteel furniture and the price is/was the best we could have hoped for. I would most definitely recommend Leathershoppes to friends and family.
We love the new recliners. The delivery was professional, the product undamaged and the price was the best available. Great job!!! I am a satisfied customer....
So easy to deal with and $1000 cheaper than the sofa we saw in the store. Highly recommended.
The price was better than any other in the north east. The service and communications were great. The delivery was with in the time you said and the delivery service was the best. I would recommend LeatherShoppes to anyone and I will purchase from you in the future.
I purchased my leather furniture from the Leather Furniture Shoppe approximately four months ago. The quality of the furniture was amazing as was the service I received. There was a mix up with the delivery of the recliner. The wrong one was sent. It took about two weeks to clear up the confusion, but the correct recliner was received. All the sales and delivery people I was in contact with during this procedure were very courteous and helpful. I would recommend anyone looking to purchase quality leather furniture at an affordable price with excellent service to consider the Leather Furniture Shoppe. From ONE SATISFIED CUSTOMER!!!
Thanks for the very high quality product at a reasonable price. I am a through online shopper and do tons of research before I make any large purchases, and I am glad that i found you guys
Best couch EVER....shipped to my door in Cody WY!
We are very pleased with our Flexsteel sofa. You were terrific in the matter in which you worked with us concerning delivery. We were in Illinois when our sofa was delivered to our Colorado home. Your updates made it easy for our friend to meet the delivery team. The sofa price was excellent. We will gladly recommend you to friends. Bill G
We did a major remodel of our home including new furnishings. We had found a beautiful leather sectional by flexsteel. At the store we were able to sit on the sectional and it was extremly comfortable. We had fabric from the our other pieces and the leather was a perfect match. The store reduced the price from the tag but it was still more expensive than our budget supported. I decide to do some research on the internet to see if I could find a better price. I found LeatherShoppes had the item and I called. They improved the price by almost $1,500. In addition the customer service rep that I got connected with when I called was very knowledgable and helpful. The process was well explained and things worked just as planned. When the furniture arrived it was well packed and the gentlemen who delivered it were professional and very nice. We love our sectional and have recommended LeatherShoppes to others as well.
I love my new Bradington Young leather sofa. I've never bought a piece of funiture without first sitting in it. This time I did. I've had the sofa now for 10 days and all I can say is "Wow". Very comfortable, leather quality is superb, frame is solid. I feel like I have a red Ferrari parked in my living room. I would recommend Leather shoppe Furniture store to everybody I know! Thank you!! P.S Delivery guys were great.
Pleased with the sofa and the delivery service. Thank-you
I LOVE my new leather couches from Palliser and LeatherShoppes! Ordering was easy, and the people involved were very helpful. They even found a custom piece for me that other people said didn't exist. I saved hundreds over the local places with LeatherShoppes better prices, no tax, and free shipping. Delivery was fast and easy too. The furniture looks and feels great! High quality. I'm now a very happy couch potato!!
I went to Restoration Hardware and fell in love with the Lancaster, thick, buttery leather, extra deep seating sofa. The price on the other hand had much to be desired. Enter Leather Shoppes. The exact same sofa, except the Leather Shoppes sofa is made by a superb furniture maker out of North Carolina as opposed to Restoration Hardware.'s Chinese manufactured sofa. And what is even better 1/2 the price of Restoration Hardware's Lancaster and it was delivered free of charge within 45 days of placing my order. Most things that sound to good to be true usually are false. But this is true. I love the Leather Shoppe! You all are amazing! Thank you!
We ordered two Palliser black 100% leather sofas and a large ottoman. Communication from the Leather Shoppes was excellent, the price was much better than the local furniture stores, delivery time was within the quoted time, and everything arrived in great condition. The delivery crew was courteous and efficient. We are very happy with the entire experience and would definitely recommend or use the Leather Shoppes again.
Thanks for a great price on the Bradington Young leather chairs. Great communication and on time delivery as promised. We are recommending your website to our friends.
When I saw that your price for the recliner I wanted was several hundred dollars less than any other site on the web, I was a little concerned. I shouldn't have been. The entire transaction worked exactly as you described it and took about the number of weeks you said for manufacture and delivery. We are very pleased with the quality of the product and the manner in which it was delivered to us. Thank you for giving us what we wanted and at a price that we considered reasonable. We'll be sure to recommend our friends to your web site.
Love the web site, lots of information about leather and makers. I called the store to place my order and was offered much more options than was listed on the web site. Very happy about that as I was able to get matching leather in two different styles. Ordered a custom sofa & 2 rocker recliners, took 10 weeks + 1 day from date of order to in home delivery. Super happy with our purchase, Thank You!!
We ordered a Bradington-Young sectional through Leather Shoppes, and it was a very smooth, problem-free experience. We received exactly what we ordered in the time frame we were promised for delivery. We are extremely happy with our purchase in every aspect. Bradington-Young called us with a question regarding our order and assured us that Leather Shoppes is a very reputable, reliable company.
Dear Jim, We received our Palliser Rhumba Leather Seats yesterday afternoon and wanted to let you know how pleased we are with the product, the price and the delivery! I was able to research the furniture at local distributors of Palliser, so that wasn't a concern of mine. And, I knew that yours was the best price, but what I gambled with was your delivery service. I wish I could give you the names of the two delivery men who delivered the seats yesterday. Delivery was delayed as we were hit with about 10 inches of snow, but these men are the ones who had the difficult job of driving through it all and still provided service with a smile! We were informed of the delivery time changes. The furniture was solidly packed and arrived damage-free. I plan on recommending the Leathershoppes to friends and family and hope that you continue your relationship with that delivery company, as they take great pride in their work. Thank you.
We had shopped around for leather sofas from various stores. After our intense shopping and having an eye opening experience with prices we looked online and found LeatherShoppes.com. We knew we had found a great price and after talking with a representative who was extrememly helpful, we placed our order. A wonderful company to deal with, held our sofas for a month because of 80 inches of snow and our addition was held up. The sofas arrived in perfect condition as they were wrapped and packed with expertise. We would definitely buy from Leather Shoppes again. Thank you for a wonderful experience. We are enjoying our room and new sofas.
After much research and price comparison, I finally ordered a leather sectional that I've been wanting for such a long time. It was well worth the wait! The quality and comfort of it far exceeded my expectations, especially since I was ordering "site unseen". Everything went as stated with email updates during the ordering and manufacturing process to phone calls during the delivery process. The only negative was the long wait. The website states 30-90 days and it definitely is near the 90 days for completion. We sold our old stuff rather quickly so to us the wait seemed much longer, but again, worth it! The delivery of the furniture was very professional and everything was wrapped and protected very well. The delivery men were great in placing the sectional exactly where I wanted it. I would definitely recommend your website to friends. Thanks!
Everything went very smoothly with the order and delivery. Furniture was delivered in a timely manner and there were no problems. Thank you.
It took, what I would consider, and unusually long time for the furniture to be delivered to our house. But, I have to say, the quality of the furniture and the care with which it was delivered make up for it. We haven't yet seen the top of our table because we have been having some work done in our home and the dining room isn't finished yet, but the chairs are beautiful and very high quality. We expect the rest of the furniture to be as nice.
Received my leather recliner two days ago. Every thing was as agreed upon and there was no visible damage. I was so pleased, I phoned to tell you of my complete satisfaction. We are in a remodeling mode and plan to soon purchase a new sofa, chairs and coffee table. We certainly shop your store again. If possible can you put us on your email list for notification of future sales and specials.
I am very happy with your store. I purchased two pieces made by Flexsteel. Your price was the best,and your delivery service was exceptional. My delivery involved a 2nd floor and a really tough staircase. The 2 men were really good and managed to get everything in place without a scratch. They were Pros. Would definitely buy from you again.
I couldn't believe your shipping guys actually came earlier than expected and in terrible weather in PA. Thank you for the quick order! Sofa looks great and is so comfy!!
We are pleased with our purchases. I found 2 pieces of furniture that I was having a hard time finding anywhere in the area and at a discounted price. The furniture came as promised and in great condition. The delivery drivers were great. My only issue was with the initial conversation with the freight company; I was told that I would have to basically be prepared to take the whole day off from work and wait. After much complaining on my part - I was able to provide them with windows of my availability, and they adhered to that schedule. Good experience overall with just that one glitch. Thank-you
I looked for a while to try to figure out the ranking of leather furniture makers and I only found this at LeatherShoppes. Then I started to look at what LeatherShoppe had to offer and found a very high quality recliner on clearance. I had to think about it for a few days because "they" always say not to buy furniture that you haven't sat in, but I took a risk and it worked out great. The chair is way better quality than I could ever afford anywhere else. The delivery was perfect. I was kept notified every step of the way. I am still in the market for a sofa and when I buy one, it will be at LeatherShoppe, you just can't beat the deal anywhere else and I've looked at ALOT of places.
I was very satisfied with my purchase from you store. I saved a significant amount of money. I would definitely recommend your store to my friends and family.
We are very pleased with our purchase of the Palliser sofa. This is our first expereince with making a major purchase on line. The personnel at Leather Shoppes made the whole process comfortable for us assuring that all would go smoothly...and it did. The delivery company, was a professional moving company. They handled the sofa with utmost care. Delivering the sofa was a feat in and of itself. The delivery men had to drive through 5 1/2 miles of mud in the dark and had a mountain lion run in front of them. We encouraged a daytime delivery so as to make it easier for the gentlemen. But they insisted that the sofa be delivered as scheduled. Our hats off to them. They were very professional and courteous. We are shopping for additional furniture. If Leather Shoppes has what we need we will definitely order from them. We highly recommend Leather Shoppes .
I am very pleased with the overall experience with Leather Shoppes. I found your prices to be very competative, saving 25% from what I could find locally. The depth and amount of communication was excellent. We were very satisfied with the courteous and respect of your delivery personnel. When there were a few rub marks caused by delivery, you were very customer service orientated to resolve the problem as the Delivery service stalled. We love our two sofas. I recommend your store to anyone.
My husband and I were replacing our living room furniture. We shopped locally but the price was outrageous. I then went online looking for the Flexsteel Lattitude collection and was amazed by the price difference $4000 verses $8000 for a local purchase. I was hesitant at first but after reading previous testimonials I ordered it thru Leathershoppe's. My experience could not have been better. The order on-line was simple, it was a special order and arrived on time as they quoted and the delivery service was amazing . Thank you Leathershoppes for my wonderful leather furniture that my husband and I are enjoying!!!
We found the furniture in an upscale furniture store for twice the price, then purchased on your website. The ordering service was excellent - explained everything and how I could save more by combining orders. The delivery men were very professional, setting everything up exactly where I wanted it and cleaned up afterwards.
Just wanted to say thanks, Everything arrived in perfect order. Your delivery team called and gave me a four hour window for delivery and came right on time. Everything we ordered came bundled in packing blankets and then shrink wrapped to perfection. The furniture was placed right where I asked. I don't think it could have gone any better. Thanks for everything, Steve
I just received my sofa, ottoman and recliner from the LeatherShoppe. It was the first time I ordered anything this big over the internet so I was a little nervous but store reps answered my questions, sent me pictures (they were floor models in clearance) and delivered when they said they would. I got exactly what I expected and the shipping company was great as well. I would definitely do business with them again.
Your service was outstanding. We did all our homework locally and then found you on the web.It was large purchase to be done online, but everything went very smoothly, you answered all our questions, the order was done in a timely matter , we could look up the status of our order and the delivery company was excellent. I would definitely recommend your store to anyone.
Very pleased with my overall experience with Leather Shoppes. I was anxious about doing my purchase for my leather couch online. But the price was excellent and I was very pleased with the up to date information I was provided with up until my furniture arrived. I love my couch and would do business with Leather Shoppes again. Thank you!
The process of ordering our leather couch and chairs from start to finish was excellent. From the first communications with John, to placing the order, and all communcations received from Mandy and the shipping company in regards to the order was professional, user friendly, and detailed. The delivery company drivers were very kind and professional. I have already recommended Leather Shoppes to my family and friends.This is the way to order leather furniture.
Thank you. a very nice process, with employees that seemed to be very willing to help and answer questions.I was a little apprehensive to do an internet purchase.The Leather Shoppes treated us right!!
Purchasing my couches on your website was so easy and I saved sooooo much money! I'm not internet savy so if I can do it, anyone can! They look exactly as I expected. They were delivered on time right into my house by a professional team. It was a pleasure doing business with Leather Shoppes.
I had been looking for a certain FlexSteel recliner, and found it at LeatherShoppes.com for $300 less than the local furniture store. AND BONUS, I was not charged extra for delivery!! I was hesitant about buying such a large item online-I'm not an avid "ONLINE" shopper. But I am so happy I did. I received the chair in about 2 months from an excellent delivery company. My husband loves the chair. I would highly recommend LeatherShoppes.com.
I was very pleased with the way your company handled my order. It was everything that you said it would be. I would recommend your company to a friends.
Our Flexsteel furniture from Leather Shoppes is tops. Never get tired looking at it, and comfort, unbeatable. Delivery was super - The delivery should give these guys a raise. They were polite, efficent and on time. Will definitely order from Leather Shoppes again.
I have never ordered anything like furniture, and my husband was so uncertain about my decision.. How could you be certain to receive exactly what you wanted without actually seeing it as in a store??? It was a perfect match to our sofa, much cheaper than the lowest price locally, and delivered, and set in our family room... It could not have been a better experience. Thanks for your patience with a first timer...
My wife and I were looking for furniture for our living room . We found that palliser made the style of furniture in the color we wanted. We went to a couple of reputable Palliser dealers to get a quote on the pieces we wanted. the price we were getting was consistently higher that Leather Shoppes by as much as $3500 . I was surpised to say the least, since we have been purchasing most of our furniture over the years from another furniture store. I told my wife this was a no brainer, lets take a chance and get the furniture online from the Leather Shoppes. I checked out a half a dozen online dealers selling Palliser and the Leather Shoppes has the best website and a great score with the BBB, not to mention great prices too. we had to wait for the furniture to be made and delivered but , it was the same amout of time as in the neighborhood stores. We had our furniture delivered and setup inside the house . This is the best option since furniture is heavy , why risk damaging it, let the pros bring it in and set it up. the furniture looks and feels great. we bought an all leather couch, theater seating in a geranium red color. my wife wanted this color I was skeptical but I really like the color. the delivery service was great they called said they would be there on this date between 4 hour window and they showed up within the time frame unloaded setup and cleaned up all wrappings. if I were to buy furniture again I wouldnt hesitate to buy online especially from the Leather Shoppe.
the furniture is exactly what I was looking for and could not find in my area. This was the first time I have ever ordered furniture online and what a great experience it has turned out to be. The company keeps in touch until your order arrives.Replies quickly with all questions and by phone if needed.The best part, the leather sectional is comfortable.
We are very pleased with our purchase from Leathershoppes.com. We could not afford Bradington Young furniture in any of the furniture stores in NC. Thanks you for a great experience and great furniture.
We are very pleased with the quality of our furniture. The delivery company was wonderful, and followed through with their delivery date and time, and were excellent at keeping us informed of their exact delivery time.
The couch is just what I had ordered. It's a beautiful, modern black leather dual reclining loveseat with silver feet. I shopped around locally and over the internet and you had the best price. My experience from dealing with your employees was always pleasant.
Well we ordered a couch and loveseat from the Flexsteels Dylan Collection on Oct 30, and it arrived last nite Jan 7. Ordering with John was easy, and I saved a thousand dollars versus buying it locally. The 60+ day wait was about the time they stated it would take to arrive. The delivery guys from the delivery service were nice and careful in getting my furniture into my home. All in all my husband and I are extremely pleased with this internet transaction - we took a chance and it paid of in a $1,000 savings. Would recommend anyone to buy here, the payment schedule seemed scarry but in the end they kept their word 100%.
We received our Flexsteel love seat from Leathershoppes in perfect condition. The leather matches our exisiting sofa and chair (purchased from another vendor) flawlessly. Our entire experience beginning with the quote to receiving the product was positive. We did experience some delivery trouble (semi truck could not fit into our cul-de-sac); therefore, my husband had it delivered to his place of business. The delivery personnel were more than happy to adjust locations at our request. Thank you for offering such great products and service. We will certainly order from Leathershoppes again!
We received the leather sectional sofa, it is absolutely perfect, the communication was excellent, the shipping company far exceeded our expectations, the process from start to finish was exceptional from Jim to Mandy to the delivery and setup. I would highly recommend Leather Shoppes to anyone looking for a classey, professional, user friendly experience in purchasing furniture. We hope you keep expanding your product line so we can do some more business with you in furnishing our new home. Thank you for a pleasant experience and an exceptional product at a fair price.
Stephen and Rechel A.
I never made such a large purchase on line and was extremely apprehensive. However, dealing with the sales people at the Leathershoppe eased my concerns. They were very professional, knowledgeable and helpful. They knew the product line and company well. You can tell they've done this before. Delivery was prompt and friendly. I have told everyone about my experience and would recommend them to anyone.
We could not be more pleased with our new queen sleeper sofa. The quality exceeded our expectations and the delivery men were great. Will not hesitate ordering from you again. Thanks!
I was supremely satisfied with the customer service I experienced from Leather Shoppes. The staff were always available and always understanding--the service was fantastic! The delivery service they used was also amazing. The couch was wrapped with care, perfectly intact--not a scratch or ding, and delivered with the utmost of service. After owning the couch for some weeks now, I couldn't be happier with my purchase. It's a truly beautiful piece that fits my taste and my lifestyle perfectly. It was and will be worth every penny spent!
I would highly recommend Leather Shoppes - their prices easily beat the local furniture stores, their customer service was outstanding and the product was delivered on time. I am very happy with the service and my Flexsteel couch, loveseat and recliner.
This is the highest quality product that we could find anywhere (steel frame, high quality leather) for over 30% less than we found locally. Thank you for a great product, delivery as quoted and good customer service. We will definitely come to you again when we have more furniture needs.
I had a great experience and will definitely be ordering more furniture as needed. Everyone was very helpful and always in touch with me as I asked questions. I will be passing on this website to all of my friends, because of the great savings and quality care I had.
We received our furniture 3 days ago and are thoroughly satisfied. We had visited countless furniture stores looking for just the right style and material before deciding on the Flexsteel Wayne Latitudes collection. While doing some research on the brand and style, I came across your website. Purchasing my furniture through you rather than locally saved me over 40%. I'm confident that we will shop you again for our next furniture purchase.
We were so surprised by the price compared to our local furniture store that we bought 2 rooms of furniture instead of just the one we were shopping for. The pieces arrived and are flawless. We could not be happier.
This was great! I saved about $1500 on a Flexsteel leather sofa, chair and ottoman over the original price in one of the stores locally. Great service all the way around!
I was looking for a new leather couch and chair. I found Leather Shoppe's Manufacturer Rankings when searching on the Internet for more information on the quality and construction of different leather furniture manufactures. This information was very informative and supported what I read from other websites. I drove an hour and a half to their showroom in Houston, TX to see the quality of the furniture I was interested for myself. And while I was there, Leather Shoppe matched the lowest price I could find from another online retailer, even with tax and shipping included! I was very impressed and ordered the furniture from Leather Shoppe immediately. About 30 days later the furniture was delivered as promised, with no problems at all. I've own the furniture for a month now and have been very satisfied with the quality; Leather Shoppe's Manufacturer Rankings did not steer me wrong. What more can I say?! They are a good company.
I had a very nice experience with you guys and would use you again anytime. we are thinking of buying another couch through you. it does take the whole 8 weeks to get it but it is worth it.they handled my stuff with white hand gloves. very very happy.
Just received my Flexsteel Dylan 1127 Recliner chair and sofa. I am 100% satisfied with the ordering process, price and delivery.Ordered the furniture on 08/25/09 and it was delivered on 10/03/09. I would not hesitate to purchase more furniture from LeatherShoppes or recommend them to my friends.
Great furniture at a great price. The delivery team was extremely professional and courteous. I would definitely buy from them again.
Originally did an internet search to find the green leather sofa and love seat I was looking for. Could not find anything I liked locally. Found exactly what I wanted in Palliser from LeatherShoppes.com. Website was easy to navigate and informative. I made one phone call to Leather Shoppes, Inc with a few questions, which were expertly answered in a very courteous manner. Price was very reasonable and ordering smooth. Saved lots of money. Time-lines for ordering and delivery were met and timely notices were provided. Shipper was on time and did great job. Furniture arrived in perfect condition and exceeded expectations. Highly recommend your company. Very satisfied. Great job.
Our two couches came in this weekend as expected. I was a little hesitant about purchasing online but purchasing from Leather Shoppes was a great experience. The customer service was helpful, the product was exactly what I wanted and expected, and the delivery service was very good. In all I saved 25% compared to the best price locally, so I am definitely pleased and would recommend them!
I was somewhat reluctant to order furniture online, however, after checking with the Better Business Bureau and reading the reviews of past customers, I felt more comfortable. When I called Leather Shoppes, I was pleased with the customer service I received. Any questions I had were answered thoroughly. I ordered a sleeper sofa and loveseat. The leather is excellent quality, the price was at least $1000 below the quotes I received from local manufacturers. The furniture was delivered in perfect condition and set up by very professional and competent men. I would not hesitate to order from Leather Shoppes in the future and will highly recommend this company to my family and friends.
We purchased a Bradington-Young sofa and loveseat. We're very pleased with the product and the great delivery.It was raining, but the furniture was well wrapped. Delivery men placed furniture in our family room and cleaned up all wrapping.We're happy!
We shopped for leather furniture in at least 15 different stores. We finally chose the Flexsteel Dylan group and were pricing at an Albuquerque furniture store. Finding their prices a bit too high, we started shopping on line. Found Leather Shoppes requested a quote and were very pleased with the pricing. We ordered a special color, so delivery was about 10 weeks. The product is great. The delivery personnel were pleasant and professional. Overall this was a very positive experience. The furniture is everything we were hoping for.
I can't begin to tell you how pleased I am. After shopping around for 1 year for a Palliser Sectional, I stumbled upon the Leather Shoppe and saved over $1,000 on my purchase compared to other quotes for the same item. The customer service is awesome. Highly recommend and would definitely order again.
Very helpful and informative. Manufacturer said they are one of their largest accounts so I ordered. Furniture was delivered in excellent condition by a wonderful delivery team. I had ordered gold glove service and received it. Extremely satisfied customer!
john was very helpful in answering all our questions. The sofas were delivered on time. It was a very pleasant experience dealing with these people and the company. We will definitely make our next purchase with them.
Just received my Bradington-Young recliner. Service was great and I saved quite a bit over the cost to buy it locally. I checked with the manufacturer before ordering and was assured Leather Shoppes was very reputable and they were right!
I bought a Seven Seas Sofa from Leathershoppes. It took about 30 days from date of order. I found the price to be very competitive and far less than several sites offering the same model. Delivery was great. One small scratch on the leg; nothing a furniture pen couldn't take care of. It was expertly packaged for shipping. One comment is that I didn't realize that the sofa cushions were attached. This information is nowhere on the site. But in fairness, that specific information wasn't on any of the sites that I looked at. Overall, a good experience.
Everything worked out great. Furniture is fantastic, delivery was perfect and service from your company was perfect. From now on, this is the only way we will buy furniture.
We just purchased our second sofa from Leathershoppes. We were very pleased with both sofas. The prices and quality were great and the products arrived timely and as promised.
Everything went very smoothly with the order and delivery.Furniture was delivered in a timely manner and there were no problems. Best of all, was the money that was saved by buying through Leathershoppes. I would definitely go through them again.
Yesterday we took delivery on our new Palliser sofa and loveseat. We are extremely pleased with the quality, comfort and price of our new furniture. The leather is great, the styling is great and the quality is better than we expected. We are also very happy with the service that you provided to us especially Jim and John who have helped me by phone with ordering, answering all my questions, and checking on the delivery. I will be ordering a leather recliner next and I will be calling you for pricing and more help on selecting the chair that will best meet our needs and standards. Thank you again for all of the help and information.
The folks at Leathershoppe were great - the price received was 20% less than the local store with the price including delivery and NO sales tax. Delivery was timely and service in all ways was excellent. Definitely would recommend them again. Thank for a great product!
My wife and I could not be more pleased with the Flexsteel leather sofa and love seat that we ordered through The Leather Shoppes, Inc. This was our first time ordering furniture via the internet, and needless to say, we were initially hesitant. But, hesitation aside, this has been an excellent buying experience for us. Your salesperson, John was extremely helpful in providing us with information concerning the furniture and the company, and we were very comfortable working with him. We received excellent pricing, exceptional furniture, and supreme service. The furniture was delivered within the timeframe provided, and I cannot say enough about the delivery team. They were very punctual, arriving fifteen minutes before the perimeters given on the telephone. The furniture was unloaded, prepped, and installed with ease by prepared, polite and professional deliverymen. We feel good about our experience with The Leather Shoppes,and would not think twice about ordering from you in the future. Your staff and the Delivery team are top notch.
Purchasing from the Leather Shoppes was a pleasant experience. Good communication, great delivery service and a fantastic price. In the future, I wouldn't consider ordering leather furniture anywhere else.
I am truly enjoying my furniture. everyone who walks into my home states what a lovely leather set and how good it looks and feels. the delivery men where great, professional and courteous. A Happy Customer :)
Very Happy! Thank you!
We found a Paliser sofa and loveseat at a local popular retailer that we just fell in love with. Would have bought them there if they would have honored their quoted price from two days earlier. Searched online and found the exact same products on LeatherShoppes, where we ended up buying them and saved big $$$ over the other retailer. When the merchandise arrived at our house, we found very minor handling damage. LeatherShoppes service promptly worked with a local repair man to come and fix the problem, all on their nickel. Extremely satisfied with LeatherShoppes price, quality, and service. Definitely would buy from them again.
The ordering process was fine. Leathershoppes did a good job. I was not impressed with the delivery company as it took over a month to get our furniture from the time Leathershoppes released it to the delivery company. Once it finally arrived the delivery guys were great. The furniture is beautiful.
Exceptional service. Price was cheaper than the local store but shipping ate up most of the savings. Ordering leather on-line is risky due to the lack of touch & feel.Went with the owner's recommendation on the leather type and was not dissapointed. Order was received well within the timeframe promised. The delivery company was very professional and courteous, and kept us abreast of the delivery schedule. The delivery drivers were efficient, careful and also very courteous. I would not hesitate to recommend The Leathershoppes to future potential customers.
I was pleasantly surprised when buying my living room furniture online. The cost savings was such, I just couldn't pass up. A bit of online research indicated that The Leathershoppes was legitimate with a good BBB report - how could I go wrong ? And The Leathershoppes proved I couldn't. The order process was not rushed and they wanted to insure we both knew what was being ordered. When my Flexsteel leather furniture arrived, it was a very quick and efficient delivery, I couldn't be more satisfied and would recommend The Leathershoppes to my friends and family without hesitation. Add me to your list of satisfied customers!
I'm very pleased with the custom Bradington Young reclining sofa I purchased. I wanted this brand and couldn't find it locally, so I figured if I had to buy through a store 50 or more miles away, who ordered cross-country from the factory anyway, I might as well do some price shopping on the internet. I found your website while researching the brand with a Google search. There were issues with the first shipper you choose (because of the limited access to my home on a narrow hillside street in California) that delayed delivery a few weeks, but you found another shipper and everything worked out fine. I didn't envy those truck drivers, who had to heft the very weighty sofa up a flight of stairs, in fact I wasn't confident they'd succeed... but they did, and cheerfully! All in all, a good experience, professionally handled at your end (and by the shipper), the sofa is exactly what I wanted, it's gorgeous, and at a substantial savings. I'm happy to recommend your service. Kudos!
My 2 leather chairs and ottomans arrived in about 10 weeks; a little longer than I had been promised when I placed the order. I saved about $600.00 by purchasing it from the Leather Shoppes and although I had to pay a delivery fee, the delivery company was superb! They arrived on time and brought the chairs in our house, after unwrapping them and inspecting them. I was very happy with this purchase and I would use the Leather Shoppes again.
Excellent customer service and prices cannot be beat anywhere. We couldn't be happier with our new Flextsteel sofa, chair and ottoman. We got all 3 pieces for LESS than the SOFA ALONE at any other furniture retailer. Customer service is first class and Jack was awesome about helping me with leather color/quality and Mandy was really helpful in getting delivery information/set-up. We have gotten many compliments on our beautiful new furniture and recommend Leather Shoppes highly to everyone.
Ken and Michelle
Our two sofas arrived on Tuesday and they are everything we had hoped for. We will order from you again when we need more furniture.The sofas are lovely. The delivery men were on time and we were informed down to the last hours on the delivery.
DON & LEE H.
My husband and I are very delighted with our experience of buying with you and with our furniture. It is beautiful and arrived in perfect condition. We had shopped all of the furniture dealers within a 100 mile area and none could compete with what you offered. We hope to have many carefree years with our new leather chair and sofa. Thank you.
Everything that was quoted to us went like clock-work. I would definitely order again from you and will also advertise good things about how our order was handled from start to finish.
Edward and Carol V.
The chairs I bought are great and the buttkickers are phenomenal. Shipping took a little longer than expected, but the people I was exchanging emails with were friendly. When I ordered the buttkickers though, I thought I was going to get everything I needed. Unfortunately, I also needed a mounting kit, but I found a way to actually mount the buttkickers onto each backrest for a more intense experience
Our new sofa and recliner arrived on time as promised, and we could not be happier. The delivery men unloaded them into our garage and were so friendly and helpful. Our friends were as eager as we to see our new furniture and I know that many will now feel comfortable ordering on-line from you as we did. Thanks so much for such an easy way to shop..and, of course, we love our new pieces.
Thank you for helping me get the sectional I wanted at a great price. The order process and delivery were exceptional. I would not hesitate to recommend Leather Shoppes and would definitely buy from them again. Jayne from the Tampa bay area.
Excellent quality leather, excellent people, and an excellent price. Be patient and you will be rewarded. Jack C. knows furniture. Thanks again. Norm from Seattle
We purchased a recliner love seat and to be Honest were vary nervous about buying an item of this size and cost on line. After several conversations with Jim and Jack of Leather Shoppes and reading the existing reviews and checking with The Better Business Bureau we decided to take a chance and I'm glad we did. Communications and the professionalism in which these people conducted themselves was second to none. We were advised at every step of the process i.e. when it would be built, when it would ship, when it would be delivered and most importantly when you credit card would be charged. Oh and we should include one of the most important factors, the cost. We saved over $500 by dealing with Leather Shoppes rather then a local furniture store and that included delivery.
Bob & Bette S.
I never would have considered ordering furniture from an online, out-of-state retailer, but the cost savings was too much to ignore. I called LeatherShoppes, checked them out with the BBB, and searched for info about them on the web. I felt comfortable enough to place the order, and our Flexsteel set(couch, loveseat, recliner) arrived about 3 weeks later in perfect condition. I would not hesitate to order from them again, and will tell others about them as well. As an FYI, the Flexsteel set was much heavier than we thought, and in hindsight it may have been worth it to pay extra for the in-home delivery service.
I love the Bradington-Young recliner leather sofa I ordered from you. The delivery was on time and sinmple. Thank you for doing EXACTLY what you promised.
The purchase of our leather sofa, loveseat and ottoman could not have been better. The Leather Furniture Shoppe was efficient, helpful and always pleasant to deal with. The delivery of our purchase to our doorstep was done in the timeframe they told us it would take and was uneventful--the items were carefully packed and came to us in perfect condition. The savings we realized more than paid for the ottoman. In the future, we would not hesitate to use this fine company again and will refer them to our friends.
After finding a good deal locally on the Flexsteel sofa and 2 recliners I wanted, I thought I would browse the internet to see if there were any differences in pricing. Much to my surprise, I found Leather Shoppes' quote to be several hundred dollars lower, including shipping from TX to VA and white-glove delivery. I was skeptical about making such a large purchase over the internet, especially if I ran into any problems with delivery or condition of the furniture. However, the people I spoke to at Leather Shoppes assured me they would take care of any issue that arose. I placed my order and everything was fine. In fact, the furniture came sooner than I expected. And their delivery company they used was great. I would highly recommend Leather Shoppes. They provide personal and professional service at better prices than you can find locally. I wish they carried upholstered furniture as well!
My husband and I looked for months to find a comfortable recliner. We purchased the recliner after Christmas. We decided to puchase the couch, chair and ottoman as well. We could not find a match to our recliner. After researching online I found The Leather Shoppe they were knowledgable, courteous and professional. We ordered our products through this company. We could not be happier with the result! The leather quality is outstanding. We would not hesitate to order from The Leather Shoppes again .
It had not occurred to me that I would order a major purchase such as furniture online. Furniture is something that should be "tried on". We had previously owned the brand I purchased and had the measurements. In searching for a specific brand and for styles of like size I ventured upon Leather Shoppes. I obtained a quote and the ease of the process and the professional manner in which the transaction was handled led me to proceed with a purchase. My preference is to buy locally but it is not always possible and this was a great option.
We had shopped locally for a durable and comfortable leather couch. We found a beautiful couch and matching recliner in, Flexsteel, a manufactuer that we knew could stand up to our two very active children. We decided to internet search the product since the local retailers were known to have a substantial profit margin. During our internet search we found Leathershoppes website, and we requested a quote. Their quote with shipping to California and white glove delivery service totally beat the high margin retailer, and they also beat the local discount dealer. We had read the reviews on their website and noticed that they had been in business for about 20 years. When my husband placed the order by phone, Leathershoppes completed the purchase invoice and then faxed the order to him for his review to ensure that ALL the information on the order was accurate. The couch and recliner were received in the same timeframe promised by the local retailer in perfect condition, and the delivery men unpacked them and negoitated some difficult obstacles to get them in the house with ZERO damage. The extra money paid for the in house delivery was very well spent. We would recommend the Leathershoppes to anyone wanting an excellent product and service at a reasonable price!
The Sofa arrived in perfect condition and is everything we hoped it would be. We would recommended LeatherShoppes to anyone!
Great price, service, and quality. I am totally satisfied with all aspects of my purchase of a Flex Steel reclining leather sofa. Thank you very much
Absolutely impressed...after serious doubts!! Ordering over the internet, from a different state!?! Poor Jack, I called him and asked him questions and then talking to a local retailer who had more questions, I called again and asked questions! I even called Flexsteel directly to make sure Leathershoppes.com was a reliable, trustworthy distributor of Flexsteels...YES! So, we went for it and ordered a leather recliner and the leather chair and ottman to match! They arrived to our home in Colorado and I asked the Delivery man if he would give me a moment to open them, hoping not to see a purple or green chair, but there they were my two new beautiful chairs! Will I be telling all my friends about our new, inexpensive way to buy furniture - you bet! Thanks so much, we couldn't be happier!
I would express to you that my experience in dealing with your company has been a good one. I feel I was treated with respect and that my satisfaction was important to you. The person that first took my call, Jack was pleasant and personable. I enjoyed my conversation with him. The 2 pieces I received from you were at the quality I expected and am very happy with price and quality. I would not hesitate to recommend your company to others in the market for furniture. Best regards,
We had been searching far and wide for a good leather sofa, well made and with a good lower back support. A sofa with zipper access to the pads in the event we ever needed to replace the padding. We had gone to a nearby quality furniture store where we found the Flexsteel sofa in the color we had been looking. Upon sitting on the sofa in all positions, and for a while to allow any change in the support, we decided on this sofa, got a price quote. Adding delivery and tax proved higher than we cared to pay for them. We tried to negotiate, to no avail. We surfed the internet and came upon Leathershoppes.com and after much review purchased two sofas saving us,... We saved honestly $1741 even with the shipping costs. Came FedEx-LTL. The packing was exceptional, delivery time from factory, to Leathershoppe.com for review prior to shipping for inspection was a BIG PLUS. My husband and I would HIGHLY RECOMMEND LeatherShoppes to anyone who is looking for a company with customer care/service and prices. Thank you,
Hard to believe, but we saved over $400.00 on our Flexsteel leather chairs by ordering online with LeatherShoppes, instead of purchasing the items locally. We were a little concerned about buying and having two large items shipped half way across the country, but the chairs arrived quickly and in flawless condition. The staff was very courteous and did an exceptional job taking our order over the phone. We're completely satisfied with our purchase and this transaction overall. Thanks again LeatherShoppes for a super deal!!!
T.and P. Fellows
This is the first time I have ordered furniture via the internet and I have to say everything went very smooth.The staff at LeatherShoppes were very prompt to answer emails and the Palliser sectional was delivered in the quoted time frame. As far as the furniture, the sectional was nicer than expected and the price was close to a $1000.00 less than my local Palliser retailer! I will recommended LeatherShoppes to my family and friends.Thank you!
This was the best furniture experience we ever had.The salesperson was knowledgable and patient with our order.The furniture arrived exactly on time and was delivered with no damage and works perfectly.The leather quality was better than expected.I will recommend Leather Shoppes to all my family and friends.Thank you for superb service and dependability.
With this economy, we are all looking for more value to our dollar, I spent hours looking for the best pricing for my theater room furniture .Once I found LeatherShoppes website ,I was amazed by the pricing, once I placed my order they provided me with shipping dates that were all met.(Try that with some of the competitors) I was a little hesitant due to my experiences that did not quite meet my expectations but look no further as these people are the real deal. Delivered before the date and everything perfect!
LeatherShoppes offered excellent customer service and very competative pricing not to mention awesome furniture! I'd definitely purchase from you again in the future.
Highly recommended.Excellent staff and completely satisfied.
We just received our Triton sofas and love them.You were wonderful and will tell everyone about you all.Thank you.
My wife and I were very apprehensive about ordering a sofa via the internet, but the price was much less than what we were able to find at our local stores. We decided to take a chance and we were very glad we did. The sales staff was very responsive and easy to work with. Our Flexsteel Latitude sofa came in quicker than we had anticipated and we absolutely love it. We have and will continue to recommend this site to our friends and family and will definitely utilize it for our future needs.
Excellent staff! Professional and courteous. Love the furniture! Completely satisfied. We shopped locally and we saved hundreds of dollars with the LeatherShoppes .Definitely will recommend them to others.
My wife and I were very satisfied with our order from Leather Shoppes. We would definitely recommend them.
My wife and I went to a large furniture chain near our home and found some leather furniture we liked. The manufacturer was Palliser. The large chain had a 15% discount off their sale price. I gave Leather Shoppes a call and ordered the same exact couch and chair from them. We saved about $750.00 and it was worth the wait. The delivery was flawless. We would highly recommend this company and would purchase from them again.
We are VERY pleased with our purchase and the shipping time. It was delivered with no hassle on the early end of the estimated time. The Sofa, Chair and Ottoman are fantastic quality. It was packaged very nicely and arrived in great shape. Anyone being leery of ordering online can rest assure that the quality and efficiency is there. We would do it again!!
We are very happy with our experience purchasing a Palliser sectional from LeatherShoppes. They are very responsive and easy to work with. I highly recommend using them as a source for furniture no matter where you live. We hesitated dealing with a company so far away, but their unbelievable pricing and service is well worth it.
To Jim and Jack, I wanted to let you know we received our recliner last night and we are very pleased! The leather sample we picked out matches our existing furniture perfectly. My husband and I are impressed with both The quality and comfort of our chair. Also we would like to compliment Star Shipping. Despite a raging New England winter storm on New Years Eve they arrived at 7pm within the 6-9pm delivery window. We couldn?t believe it! The delivery men were courteous and very efficient. Thank you both for a great experience shopping with LeatherShoppes!
V & A Civitello
We had an excellent experience with the purchase of our Palliser leather sectional sofa. The on-line ordering process was easy , and we found the store personnel to be very knowledgeable and helpful with questions by telephone. We were able to get exactly the sofa that we wanted for about $800.00 less than a local store would sell it for. It arrived on time and in perfect shape. We would definitely do business with you again if we need additional pieces. Thanks!
I was very satisfied with my overall experience with LeatherShoppes. They were quick to return my email, if a bit hasty at times, but they went above and beyond to provide excellent customer service at a price that was literally more than HALF of what I found at my hometown retailer for the EXACT same furniture. Products arrived in perfect condition. I would DEFINITELY do business again! Thank you!
My husband and I shopped a long time before we found the sofa we were looking for. By purchasing it through the LeatherShoppes we saved a ton of money. At first we didn?t think ordering on line was the way to go, not seeing it and being so far away in case it arrived damaged. Everything progressed very smoothly. We would repeat it again in the future if we need anything. We love the sofa. Thanks so much.
W.and E. Brandt
We researched the Flexsteel sofa and recliner that we wanted and found that even though we could have purchased the items locally, even with shipping your prices were better.Your service was superior and any question I had answered promptly. The fellow who delivered our furniture opened the cartons right in my garage to be sure nothing was damaged. Thank you for your friendly, polite, and efficient customer service and wonderful pricing of quality furniture.
Thank you for your great price and timely delivery of our Palliser Horizons Sofa!!!
We love our recliner sofas very much. We did not expect an internet order would be this satisfactory. Quality of sofas and customer service is very good.
Our Palliser theater seating arrived in the time frame promised and is excellent. It was a pleasure doing business with LeatherShoppes and we would certainly recommend your firm to others.
My Palliser loveseat came in perfect condition and quite timely. The ordering and delivery process could not have been better. From start to finish, all was perfect. Also price was better than same one locally seen. I would not hesitate to use Leather Furniture Shoppes and would very highly recommend them. They were polite, considerate, efficient and product is flawless. Excellent place!!!
Purchasing my sofa and loveseat from Leather Shoppes was a breeze. I ordered the items from their website but did talk to their staff several times during the process and they were very helpful.
I couldn?t be more pleased with my experience with you people or the quality of my Palliser sofa and loveseat. Your prices were anywhere from $400.00 to $900.00 less than anyone else. I got the price, quality and great customer service , what more could you ask for. I would not hesitate to buy from you in the future, and I would gladly recommend you to my friends and family.
Flexsteel Sofa and Chair,with Ottoman were as good as expected, pricing was excellent, everyone at LeatherShoppes were honest and straight forward, delivering on what they promised . FedEx Freight could have done a better job of handling, the cartons were in pretty sad shape on arrival, thanks to Flexsteel's and LeatherShoppes packaging all was OK.
Ordering my Flexsteel leather sofa and loveseat online through LeatherShoppes was the easiest thing I?ve EVER done online. I spoke with Jack who walked me through the process, what to expect and how the payment schedule would go. True to their word everything happened with my purchase as explained to me. EXCEPT ...I got the advance call that my furniture arrived ahead of the estimated delivery date.... Go figure...early... YAHOO!! I used the curb side service which went very well. I saved allot of money and will use LeatherShoppes again for future purchases. I was totally impressed and satisfied from the beginning to end!
We ordered a Flexsteel Dylan Loveseat and couch at a significant discount over local prices. We received the sofas in perfect shape and are very happy with the purchase. If in the market for leather furniture again I will definitely order from LeatherShoppes.com
I love how comfortable the chairs are and how they look.
We were able to order our sofa and loveseat over the phone. The price was better than our local leather store was able to provide us. It arrived as ordered, in a timely fashion and is extremely comfortable. We are very pleased with the services and merchandise of the Leather Shoppes.
The furniture is really good. However, the delivery guys had no idea they were hired to setup the furniture and brought no tools with them. Again the furniture and price was great. The support from the store personnel was great. I really liked being able to call a number and talk with a representative who knew what was going on without talking to an automated answering system or a customer service person in India.
Excellent shopping experience. Savings were about $1000 compared to local stores even considering the shipping.The help I received from the staff was very helpful. I will shop here again the next time I'm in the market for leather furniture.
I cannot rave enough about my experience with LeatherShoppes. Starting with a price that was $600- $1000 less than any other internet or retail store. Jack was great to work with and as I was hesitating about the color of the sectional selected(which I had seen online and in store) he offered to send a few swatches. From the time I ordered until it was delivered everything went on schedule with Janet keeping in touch along the way with updates. There was a minor glitch when delivered, one foot was damaged and 4 were the wrong color. I contacted Jack and he was able to get the correct feet delivered to me and arranged for their installation. I can't thank them enough for all the money saved and their extremely pleasurable, courteous and attentive service. DO NOT HESITATE TO PURCHASE FROM THIS COMPANY!!
It was a big risk purchasing a leather sectional, sight unseen for several thousand dollars. But after the furniture was delivered ahead of schedule and we realized that we had saved almost $1500.00 from what the local store wanted for the same item we were elated. Jim dealt with us fairly and honestly, he delivered the product as promised and ahead of schedule. We love our new sectional and we can?t wait to buy from him again!
After an unpleasant experience ordering and never receiving two matching leather chairs and ottoman from a local leather furniture store, we searched the internet and found LeatherShoppes. We read the testimonials and finding out that the LeatherShoppes price was 30% less than our earlier estimate from our local shop we ordered 3 pieces from LeatherShoppes. We asked that our order be expedited and seven weeks later our new leather furniture was delivered in perfect shape.We were leery about ordering online from a firm we'd never done business with, but LeatherShoppes was great. We could not be more pleased and are now considering ordering two loveseats from LeatherShoppes.com
We love the new couch! We had a difficult time when the couch arrived to get it through the front door, but my husband removed the front picture window . Now the couch is nicely placed in the living room and it looks great! I was ambivalent about ordering such a large purchase without seeing the piece first, but the couch came just as Jim had told me it would look and feel. Thanks Jim! I would definitely order thru LeatherShoppes again and I will tell my friends about the great service and prices that are offered through this company.
After going to a local furniture store we knew we wanted a Flexsteel Leather sofa. We were sold on the warranty, the build, and the style .We were not sold on the price. I did some online searching and discovered LeatherShoppes and saved over $800.00. I was able to get the quality I wanted for a price that I could afford. I would buy from them again. The quality is great and the customer service is very helpful. Do yourself a favor and buy from LeatherShoppes! You will be happy with your purchase.
This was our first time to make a purchase of this size over the internet and we were somewhat skeptical how it would turn out . The furniture arrived this week and we are really pleased. Everyone connected with the transaction, from LeatherShoppes to the delivery service was very helpful and efficient and the price could not be beat. Thanks!
After seeing the Bradington-Young recliner "on sale" at our local store, we decided to purchase it from LeatherShoppes.com and we saved over $500.00. The chair arrived on-time and in perfect condition. We're very happy with the product quality and especially the people and service at LeatherShoppes.com. This was the largest "on-line purchase we've ever made, and would feel very comfortable in recommending this website to all our friends. Thank you!!
I was hesitant to order custom leather furniture sight unseen but Leather Shoppes worked with me and even managed to get fabric samples and detailed pictures of the fabrics and leather before I ordered. They had the best prices on the market for my items. The delivery time was a little longer than expected but everything arrived in excellent condition. I would buy from LeatherShoppes again.
I love the furniture!! I was a bit apprehensive about ordering online. Everything arrived in excellent condition. The delivery company did a nice job. You guys were all great! I will recommend LeatherShoppes to anyone here looking to buy leather furniture.Thanks Again!
Simple and easy to use website, with a great selection of furniture, including optional leather patterns and textures. I found exactly what I was looking for, a leather chaise for my wife. at a great price, which she absolutely loves! The customer service staff from sales to follow up of order status is far above average. Thanks for a great buying experience!
We were very pleased with the price and the service.
We received our leather couch and recliner and exactly as ordered. It is beautiful! Thank you for the excellent service and effort extended to meet our delivery request. It is very much appreciated. I haven't looked at your website in a while but if I can add a positive comment there about the quality of service and product, I will definitely do that. Since I never ordered furniture over the internet or from someone I did not know, I am pleasantly surprised about the good experience.Thank you and your staff very much.
M & D Kavchak
Excellent service, information and follow through. A truly professional act from beginning to end. I had hardly opened my first purchase before I ordered again. Thank you!
We saved quite a bit of money by ordering through Leather Furniture Shoppes. Jim and Jack were very informative and helpful with pricing and ordering, and Janet from that point on was terrific in all of the follow up. We will recommend you to our friends and definitely save your website for future orders for us or our family. Thanks so much!
D & A Bergeron
Heartfelt thanks for your terrific customer service, I wish all companies extended the care and concern I have gotten from you. We got a fantastic price on our Palliser sectional and sofa pieces. I had a hard time believing we could save that much money and still get this kind of service, Janet was great on tracking the order , Jim on explaining the quality and on top of it all it arrived earlier than you said!
I received my Berkline home theater seats yesterday. They are beautiful! I just wanted to send you an email to say Thank You to everyone including both gentleman I spoke with on the phone when I was getting information and pricing. Thank you for taking the time and creating that room layout for us, it allowed us to fit all 12 chairs in that room, It was delivered in perfect condition and it is gorgeous. Thank You.
We are very happy with the home theater room you designed and installed. You made us feel very comfortable and took your time with us and explained everything , very hands on and we could not be happier with the projection system it is everything you said and more. My husband loves his Berkline chairs and you were right about the power recline WOW! I cannot get him out of that room!
We got the furniture Wednesday and really love it! thank you for making our internet buying a painless process. I think I explained to you our first experience was a real disaster. Working with your company showed us how it should work..Do you sell other furniture besides leather? Specifically we are looking for a Bob Timberlake collectors coffee table. Thank you again. The Morris's
Thank you for our BEAUTIFUL Flexsteel leather modular, reclining sofa and recliner. We are totally pleased with our purchase and the savings (about $1600.00 below local retailers). It has been a pleasure working with you. Our transaction was very easy and straightforward. You certainly met all of our expectations and we will definitely work with you again in the future as other needs arise.
We are very pleased with the purchase of our Flexsteel Dylan furniture. It arrived in perfect condition and everything was as we were expecting - no surprises! Thanks for your excellent communication with us through the order process. We would be happy to recommend.
Fantastic shopping experience! We got a new Flexsteel couch and chair from LeatherShoppes.com for $600.00 less than the best price we could find in the DFW area, including delivery! LeatherShoppes did a great job of communicating before and after the sale. Every question that I had and every email I sent was promptly responded to. I would definitely go back to LeatherShoppes for my next purchase and would highly recommend that anyone check them out before making any purchase.
Receipt of the furniture was a very smooth operation, especially for such a complex shipment. Leather Shoppes Span Alaska and Air Van Lines coordinated the effort seamlessly! Not only is the furniture far nicer than I anticipated, but "It was made in the USA " which translates to "It does not affect my allergies" ! What a relief! Jim Winkler and Janet's service was superb!
Got the sectional and recliner Thursday..they really look great. It has been a pleasure doing business with you all and I will tell my friends about your store!
We love the chairs and Janet was very good to deal with..Since the order to longer than originally expected to ship from the factory, the leather was upgraded at no cost to us...which was more than fair, since the delay was not Leather Shoppes fault.
I was very nervous about spending this much money on something that I had never seen in person and with a business that I had never dealt with before, but my worries were replaced with glee, when my new furniture arrived in perfect condition and at a the time they said it would be delivered. Excellent quality and great customer service.
We love the Chairs.The service was exceptional!
We have our new furniture and love it. Thank you so much for the prompt & professional service. Will definitely recommend you to our friends. Thank you so much.
W. &. P Ogle
A real quality customer service experience from beginning to end.Jim and Jack paid special attention to our requests. Then Janet kept us up to date on the status of our order and even helped make delivery happen on a tight schedule. The furniture itself is beautiful and sturdy. Guests in our home often compliment our leather furniture. the delivery guys were friendly and helpful.Thank you for getting it right and making it easy.
Our sectional was received on schedule and exactly as ordered. We are extremely pleased with the quality and savings over local furniture stores. Many Thanks.
Our Flexsteel Latitude Couch and Loveseat arrived very well packaged and damage free. I placed the order on Oct 5, 2007 and was told that it could be a while but we were advised of upcoming delivery and received our order within 3 and 1/2 weeks after placing. We saved a substantial amount of money over local vendors and have recommended Jim and his staff to all our friends and even our customers at our Kirby Vacuum Store. The only thing I would recommend to other buyers is to request the "in Home Delivery Service" since quality furniture is heavy and hard to move from the curb.Thanks again Jim and THE LEATHER SHOPPES.
E.& K. Macias
Just a note of Thanks! The gentlemen who delivered the order were fabulous. They were prompt and very nice. The 8ft couch would not fit through my doorways and they waited while my cousin came over to remove the window. They helped remove the window and ever so carefully put the couch through the opening. They were fantastic.
Our Palliser Sectional Sofa was received on schedule and exactly as ordered. We are very pleased with the comfort, quality and color. On site delivery was great. Most of all we like the cost savings over local vendors that was realized with Leather Shoppes. Thanks!
Great customer support,timely delivery, excellent pricing, overall a wonderful experience. I would recommend them to anyone.
Great Service and product. I shopped all over the internet and found you to have the best price and service for my Palliser Home Theater Seating. We love the new sofa. Thanks!
I found that my questions and concerns about my order were answered quickly and professionally. The delivery was on time and uneventful!!. In other words, the service that I received was very efficient and prompt. Thanks!
I am very happy with my new Berkline Theater chairs. Ordering online was extremely easy and I saved a considerable amount of money. I would buy from LeatherShoppes again. Highly recommended!
We love our new Palliser Sofa and Loveseat. We saved quite a bit of money over buying locally. Jack was very helpful over the phone in the decision process, and the pieces were packed extremely well. I would recommend you to friends.
San Antonio, Tx
The theater seats are exactly what we ordered and they are very comfortable. When requesting the original quote, you were very prompt about getting back with us. We had no problems, Thank you for the great service.
We were very surprised when our leather chairs came in a month earlier than expected. They are beautiful and saved us alot of money from the local store. Our delivery was easy and friendly and this was my first time purchasing furniture over the internet. FABULOUS EXPERIENCE!!!
Just received our Dylan (Flexsteel) furniture group via drop shipment. Everything went off smoothly with no hitches. The furniture was in flawless condition and is now functioning quite nicely in our family room. Thank you so much for your professionalism and attention to detail. This has been an easy and profitable venture for us in that we saved over $1000.00 dollars on the price of that furniture group at local store pricing. Local furniture movers came and moved in and set up the furniture....we basically watched in all happen. Please feel free to use us in any testimonials from satisfied customers .Again, thanks for a job well done. Kind Regards.
.....We are so happy with our sectional, we just got it on Wednesday!! Now I need a chair. Thanks
Dear Jack, I would of never gotten my new chairs together without your help. I truly appreciate it. Thank you so much! Also Janet was always a pleasure to talk with. She checked on the status of my order and returned calls when she said she would. Thanks again.
I purchased the St George Tempo Soft model in Antique Lace from your North store in October 1992 and bought a matching chair approximately 1 year later in August 1993 and would like you to know that it has been the best leather products I have ever owned. They look new today and have held up as the fine quality that you sell. Customers always seem to find the time to complain about something that they are not happy with, but your company and manufacturers have such great products. My family members who live in other states have gone through 2 different sets of leather furniture and it has never held up to the quality you sell. I am 100% satisfied with the products I purchased from your store 14 years ago. I always recommended your high quality products to anyone I hear is looking for any leather furniture. I just thought you would like to know.
I just wanted to let you know that I received my check yesterday. I also wanted to thank you for the outstanding customer service you have provided . I really could not have asked for a better experience. Most companies just want to sell you a product and then if something goes wrong their attitude becomes" to bad, so sad, contact the manufacturer" Not you guys though. You and your team are pure professionals! There are not many businesses around anymore that adhere to your set of morals. Next time I am in the market for another piece of furniture, Leathershoppes has my business. In addition I will recommend you to anyone I know who is looking for some furniture as well. You have earned a repeat customer and free advertisement. Thanks again.
I received my order yesterday, and I am very happy with the style and color.Your efficient customer sales staff has made it easier to order with confidence online than it is to go to a store. Keep up the good work!
Just a short note to let you know my order for a chair and ottoman arrived here in Alaska in great condition and I am happy with the purchase. Thank you for the good service and prompt follow up to my inquiries.
Just a note to advise the replacement arm arrived and is installed and fine. I enjoyed the clear, accurate, prompt business dealings, and will contact you folks again for future needs, as well as pass on your site to friends.
Just wanted you to know I received my chair and I couldn?t be happier!. It is exactly what I ordered the color and quality are perfect. I would of never have dreamt I would have ordered a piece of furniture via the internet but I will certainly do it again! I love to tell my friends about it. The delivery guys were very nice and prompt even though they had a truck breakdown but they kept me informed and I was able to have someone at the house to let them in.
Just wanted to tell you how pleasurable you made furniture buying. Our experience has been super and know that I will recommend you to my friends. The delivery went like clockwork. The men from Executive were courteous and efficient. Thank you!
I received my Bradington-Young leather set yesterday and wanted to pass on my compliments and thanks for a smooth transaction and quality product. This was my first experience at ordering over the net, but all aspects went as stated. My furniture arrived in excellent condition, was packaged well and was on schedule. Again, thanks for the transaction, extremely competitive pricing and performing as stated. I will certainly consider purchasing through you again as I acquire my furniture.
I received my sofa and just wanted to let you know how overly pleased that I am with it, as well as the people whom delivered it. There were no problems at all. Looking forward to shopping with you again. I will certainly recommend you to any of my friends and family who are in need of furniture. Once again thanks for all of your help.
We got our chair yesterday. It is great! Just what we expected. Thank you for everything. I am sure that we will be contacting you next year to get some additional furniture since our first on-line purchase worked out so well.